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Application of Performance Indicators for Digital Library Services Focusing on the Analysis of ISO/DIS 11620 : 2007 [PDF]
Journal of the Korean Society for Library and Information Science, 2007 Jae-Hwang Choi +2 more
exaly +2 more sources
Información y documentación. Indicadores de rendimiento bibliotecario. ISO 11620. UNE 50-137
Revista Española de Documentación Científica, 1999 Equipo Editorial
doaj +3 more sources
Aplikasi Pengukuran Kinerja Layanan Perpustakaan berdasarkan ISO 11620:2008
STRING (Satuan Tulisan Riset dan Inovasi Teknologi), 2022 <p><em>Libraries as institutions that manage documents and information services need to be handled professionally by following professional methods and standards. The performance of a library is reflected in its service to users. Therefore, the library needs to always improve the services provided to meet user expectations.
Fanisya Alva Mustika +2 more
openaire +1 more source
Indicadores de desempenho de bibliotecas no campo da saúde: um estudo piloto na FIOCRUZ
RDBCI: Revista Digital de Biblioteconomia e Ciência da Informação, 2006 O Cict - Centro de Informação Científica e Tecnológica, percebendo a mudança no ambiente das bibliotecas e da clientela crescente, e em busca de melhores resultados institucionais, focado no atendimento aos usuários, estabeleceu um projeto de pesquisa ...
Etiene G. Lins +5 more
doaj +3 more sources
PENGUKURAN INDIKATOR KINERJA PERPUSTAKAAN DAN PERMASALAHANNYA
Baca: Jurnal Dokumentasi dan Informasi, 2012 Pada tahun 1998, International Organization for Standardization menerbitkan ISO 11620 yang memuat pedoman cara pengukuran 29 indikator kinerja perpustakaan.
Sri Purnomowati
doaj +1 more source
Encontros Bibli, 2022 Objetivo: Trazer o panorama da literatura científica internacional na Ciência da Informação sobre indicadores de gestão em bibliotecas universitárias com vistas à gestão sistêmica.
Dayane Dornelles +1 more
doaj +1 more source
Analisis Komparasi ISO 11620:2014 dan ISO 11620:2023 sebagai Standar Indikator Kinerja Perpustakaan
Media Pustakawan, 2023 ISO 11620 is an international standard used as a guideline for measuring library performance. In 2023, this standard underwent a significant revision with the addition of library performance indicators. This study aims to understand the differences occurrs in both editions of the ISO 11620 standard and the implications of these changes in library ...
openaire +1 more source
Recognizing Best Practice in Portuguese Higher Education Libraries [PDF]
, 2008 The purpose of this paper is to identify best practices in order to improve the quality of services in Portuguese academic libraries. This article describes an ongoing project to assess the performance of library services, resulting from a partnership of
Melo, Luiza Baptista +2 more
core +2 more sources
Uso de indicadores na gestão de recursos de informação
RDBCI: Revista Digital de Biblioteconomia e Ciência da Informação, 2005 Aborda aspectos de mensuração, focalizando o uso de instrumentos de medição, particularmente indicadores, para a avaliação de recursos de informação. Conceitua indicadores de desempenho, salientando a importância de seu uso na gestão destes recursos, com
Helen Beatriz Frota Rozados
doaj +3 more sources