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Réalisation d\u27une maquette de rapport d\u27activité annuel à diffuser en interne et en externe sous une forme imprimée [PDF]
Boudineau, Frédéric +4 more
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The ISO 11620 standard and library automated systems
New Library World, 1998This paper is based on research carried out in Liverpool John Moores University, and investigates the capability of three library automated systems to generate datasets necessary to form the ISO 11620 draft standard on performance measurement in libraries. Gives background to the standard and details how the Talis, Dynix Classic and Innopac systems can
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Pesquisa Brasileira Em Ciência Da Informação E Biblioteconomia, 2018
Este artigo consiste em identificar, por meio de um processo estruturado, linhas de ação para promover a melhoria contínua de produtos e serviços em uma biblioteca especializada na área de engenharia.. Apresenta estudo na literatura referente a bibliotecas especializadas, estudo de usuários, produtos e serviços em bibliotecas especializadas, qualidade ...
Jamile De Sousa +2 more
exaly +2 more sources
Este artigo consiste em identificar, por meio de um processo estruturado, linhas de ação para promover a melhoria contínua de produtos e serviços em uma biblioteca especializada na área de engenharia.. Apresenta estudo na literatura referente a bibliotecas especializadas, estudo de usuários, produtos e serviços em bibliotecas especializadas, qualidade ...
Jamile De Sousa +2 more
exaly +2 more sources
The Committee Draft of International Standard ISO CD 11620 on Library Performance Indicators
IFLA Journal, 1995L'evaluation de la performance est de plus en plus une necessite pour des bibliotheques vivant dans un environnement concurrentiel et devant prouver leur utilite tant aux usagers qu'aux pouvoirs publics. Apres une periode de recherche dans les annees 1970, puis d'application dans les annees 1980, le besoin se fait sentir d'une harmonisation en la ...
exaly +2 more sources
مدى تطبيق معيار (Iso) رقم (11620) لنظام كوها في الجامعة التكنولوجية
Wisdom Journal For Studies & Researchيهدف البحث إلى التعرف على المعايير العالمية العامة والخاصة والأنظمة الفرعية للأنظمة الالية وفقاً لمعيار (ISO) رقم (11620) مع بيان نسبة تطبيق المعايير الخاصة لنظام كوها في المكتبة المركزية للجامعة التكنولوجية وتحديد أنواع المعايير العالمية التي يجب استثمارها في تطوير خدمات المكتبة.
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Revue d'Information Scientifique et Technique, 2018
The evaluation is seen as a tool adopted by documentary systems for measuring their activities, monitoring their performance, and estimate the quality of services offered to users. And since knowledge of these elements remains important for librarians, then it is necessary to adopt the methods of evaluation at all levels.
openaire +1 more source
The evaluation is seen as a tool adopted by documentary systems for measuring their activities, monitoring their performance, and estimate the quality of services offered to users. And since knowledge of these elements remains important for librarians, then it is necessary to adopt the methods of evaluation at all levels.
openaire +1 more source
Evaluación de Bibliotecas escolares: una propuesta basada en la norma ISO 11620
2014The current challenges of the knowledge-information binomial system require continuous improvement school libraries, requiring ongoing evaluation to allow these units to monitor and analyze their performance to make the necessary changes to align with the strategy designed.
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