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Determinants of expected performance after ISO 9001 certification withdrawal

Total Quality Management and Business Excellence, 2021
ISO 9001 certification impact on firm performance has been extensively researched. However, despite the high number of firms withdrawing from this certification, the impact of decertification has not received much research attention.
C. Cândido, Luis M. Ferreira
semanticscholar   +1 more source

Motivations for ISO 9001 quality management system implementation and certification – mapping the territory with a novel classification proposal

International Journal of Quality and Service Sciences, 2021
Purpose This paper aims to identify and characterize the motivations for ISO 9001 quality management system (QMS) implementation and certification, with a novel, valid and business-oriented scale applied to a large sample.
L. Fonseca   +2 more
semanticscholar   +1 more source

Evidences about ISO 9001:2015 and ISO 9004:2018 implementation in different-size organisations

Total Quality Management and Business Excellence, 2021
The standard ISO 9001 is widely diffused throughout the world. The aim of the research is: (i) to evaluate companies’ perception of the latest version of the standard (2015) in terms of motivations that led companies to the implementation of a Quality ...
L. Bravi, F. Murmura
semanticscholar   +1 more source

Lean Six Sigma, ISO 9001, and organizational performance: An integrated approach

Quality Management Journal
Organizations endeavor to enhance their market positions and gain competitive advantages by either continuously improving or radically transforming their systems and processes.
Arsalan Safari   +2 more
semanticscholar   +1 more source

Quality Management System Implementation Based on Lean Principles and ISO 9001:2015 Standard in an Advanced Simulation Centre

Clinical Simulation in Nursing, 2021
Background Simulation has traditionally been used to train health care professionals, being focused on the human development side and less on the organizational or systemic level.
Maria Angeles Tebar Betegon   +5 more
semanticscholar   +1 more source

Environmental effects of ISO 9001 and ISO 14001 management system implementation in SSCM

, 2021
PurposeComprehensive management systems such as ISO 9001 or ISO 14001 are designed to help organizations improve processes, ensure customer satisfaction, efficient information flow, efficient use of resources and many other prosperous management areas ...
Dominik Zimon   +5 more
semanticscholar   +1 more source

Project management performance of construction projects in Jordan: a comparative study of ISO 9001-certified and non-certified companies

The TQM Journal, 2021
PurposeThis paper aims to investigate the differences between the certified and non-certified ISO 9001 construction companies in terms of construction projects' performance in Jordan.Design/methodology/approachQuestionnaires were distributed to certified
R. Sweis, Mais Jaradat
semanticscholar   +1 more source

ISO 9001 and Agile Development

AGILE 2007 (AGILE 2007), 2007
Conventional thinking would conclude that agile and ISO must not be compatible. After all, ISO is often characterized as being heavy on process / heavy on documentation - the opposite of agile. Just as the assumption that agile is about no documentation is faulty, so are the assumptions that ISO needs to be a burdensome process.
Bill McMichael, Marc Lombardi
openaire   +1 more source

ISO 9001 as a catalyst: linking staff training to university performance

The TQM Journal
PurposeThis study investigates the impact of staff training on university performance (UP), focusing particularly on the mediating role of ISO 9001 implementation in the higher education (HE) sector.Design/methodology/approachEmploying a quantitative ...
Shahzaf Iqbal
semanticscholar   +1 more source

A methodology for assessing the main difficulties faced by SMEs in implementing ISO 9001:2015 requirements

Total Quality Management and Business Excellence, 2021
Small and medium-sized enterprises (SMEs) stand out in the economy of countries, since they act as a source of income and employment for the population, social cohesion, market diversification, in addition to contributing to poverty reduction. Currently,
Raíssa Corrêa de Carvalho   +1 more
semanticscholar   +1 more source

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