Results 21 to 30 of about 2,055,235 (248)

IT Services management — Introduction [PDF]

open access: yesBiuletyn Wojskowej Akademii Technicznej, 2016
The paper describes problems of relations between business and IT departments of contemporary companies and institutions. The solution of these problems is changing the IT department organization into one based on processes and setting up IT services as ...
Wiesław Barcikowski
doaj   +1 more source

Domain word recognition enhancement method in speech recognition

open access: yesDianzi Jishu Yingyong, 2019
Aiming at the problem that the national network customer telephone voice recognition has poor recognition of core words in specific fields, this paper proposes a method based on HCLG domain weight enhancement and domain word correction, which can add ...
Yang Wei, Zhang Caijun, Ma Yongbo
doaj   +1 more source

Requirements on Long-Term Accessibility and Preservation of Research Results with Particular Regard to Their Provenance

open access: yesISPRS International Journal of Geo-Information, 2016
Since important national and international funders of research projects require statements on the long-term accessibility of research results, many new solutions appeared to fulfil these demands.
Andreas Weber, Claudia Piesche
doaj   +1 more source

An Enterprise IT Service Quality Model (EISQM) Based on Service Interaction and Its Empirical Research

open access: yesCybernetics and Information Technologies, 2013
The respondents’ perspective on service interaction is an important design consideration in service quality evaluations. In Information Technology (IT) field, the enterprise IT service, unlike the traditional service, entails more service interaction ...
Zhiliang Liu, Jinlong Zhang
doaj   +1 more source

Impelementation of Information Technology Service Management at Data And Information System Center of XYZ University

open access: yesComTech, 2016
Information Technology (IT) is increasingly progressing. Nowadays, the success of a business of the organization/company is highly dependent on the IT infrastructure used.
Kornelius Irfandhi   +5 more
doaj   +1 more source

Identification and Classification of ITIL Implementation Critical Success Factors in Iran [PDF]

open access: yesمطالعات مدیریت کسب و کار هوشمند, 2013
Nowadays, many organizations took Information Technology Infrastructure Library (ITIL) best practices in the field of IT service management to improve their service management related processes.
Mohammad Mehrabioun Mohammadi   +2 more
doaj  

A model for Users Behavior Analysis and Forecasting in Moodle

open access: yesJe-LKS: Journal of E-Learning and Knowledge Society, 2017
The learning process, among its different phases, involves monitoring of users behaviour in order to extract knowledge. Details about users have significant weight to understand the interests and intentions and produce forward-looking statements, as well
Mario Manzo
doaj   +1 more source

Service

open access: yesHessische Blätter für Volksbildung, 2020
AG Digitalisierungsoffensive, im Auftrag des DVV-Vorstands/OFA Manifest zur digitalen Transformation von Volkshochschulen Klaus-Peter Hufer Nachruf - Klaus Ahlheim (1942-2020)
openaire   +4 more sources

IT Audit of IT Service Provider Using COBIT 4.1 Framework: Case Study at PT. XYZ

open access: yesFountain of Informatics Journal, 2017
IT service providers often campaign for the importance of having a high level of IT maturity to its customers. However, not all IT companies have a high commitment to IT management within their own organisation.
Muhammad Malik Hakim
doaj   +1 more source

Therapeutic Apheresis in Nigeria: A Multi‐Center Summary of Abstracts From the Inaugural Nigerian Society for Apheresis Scientific Meeting

open access: yesTherapeutic Apheresis and Dialysis, EarlyView.
ABSTRACT Background Therapeutic apheresis (TA) is an established treatment modality for hematologic, neurologic, and immunologic disorders, yet access remains severely limited in sub‐Saharan Africa. Donor apheresis, including platelet apheresis collection from healthy donors, represents an important complementary modality supporting blood product ...
Nosa Bazuaye   +33 more
wiley   +1 more source

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