Results 171 to 180 of about 17,988 (210)

Aspect-based Kano categorization

International Journal of Information Management, 2019
Anna Martí Bigorra
exaly  

Kano

2003
openaire   +1 more source

Investigating pharmaceutical logistics service quality with refined Kano's model

Journal of Retailing and Consumer Services, 2020
Chia-Lin Hsu
exaly  

Quantification and integration of an improved Kano model into QFD based on multi-population adaptive genetic algorithm

Computers and Industrial Engineering, 2017
Zhenyong Wu
exaly  

Shiho Kano

2019
openaire   +1 more source

Modelling customer satisfaction from online reviews using ensemble neural network and effect-based Kano model

International Journal of Production Research, 2019
Jian-Wu Bi, Yang Liu, Zhi-Ping Fan
exaly  

Kano, Mitsuo

2011
openaire   +1 more source

Kano, Sansetsu

2011
openaire   +1 more source

IPA–Kano model: A new tool for categorising and diagnosing service quality attributes

Total Quality Management and Business Excellence, 2012
Ying-Feng Kuo, Wei-Jaw Deng
exaly  

Kano, Koi

2011
openaire   +1 more source