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Library is reference. Definition, models, and perspectives for reference service.
Biblioteche oggi Trends, 2017The paper aims to offer a theoretical and practical frame for reference service, to describe the different ways in which reference service take form, to analyze the steps in reference process, to examine fundamental components of the service, and to present ideas about reference service expressed by Ranganathan and other scholars that dealt with this ...
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Two Levels of Reference Service in a Municipal Reference Library
The Reference Librarian, 1988Chicago's Municipal Reference Library (MRL) is a busy governmental library which serves a two-fold public: it serves city employees (approximately 36,000 of them) as a special library and the public as a reference library. This creates problems for the reference librarian: remembering who receives which services, often "switching gears" while working ...
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An Introduction To Reference Services In Academic Libraries
Australian Academic & Research Libraries, 2007Part One: Case Studies Case Study 1. Development, Implementation, and Assessment of a Virtual Information Literacy Tutorial on an Urban Campus Valeda Frances Dent Setting. Objectives. Methods. Results. Conclusion. Appendix: Orsem Library Information Quiz, Fall 2004, Volume 4. Exercises. Case Study 2.
Colin J. Bain, Elizabeth Connor
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Case-Based Support for Library Reference Services
2007This paper reports on the results of the first phase of the development of a knowledge management system that provides assistance to reference librarians. This system would employ the parallel use of expert knowledge and case-based retrieval of similar existing question/answer (QA) pairs.
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Reference Services and Media in Academic Libraries
The Reference Librarian, 1999Summary This paper examines the impact of new and developing media on academic libraries, specifically discussing technology which enables video and movie clips to be transferred over intranets and the Internet. This Web technology could have implications for other electronic media and databases, for offering extended services, including training and ...
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SMS library reference service options
Library Hi Tech News, 2009PurposeThe purpose of this paper is to review the usefulness of short message service (SMS) or text‐messaging for library reference service.Design/methodology/approachThe different technological approaches to SMS reference service are described and compared.FindingsThe advantages and disadvantages of each approach are provided.Research limitations ...
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PDA Reference Services @ the Library
2008Die Benutzer von Medizinbibliotheken haben einen zunehmenden Bedarf an genauer, aktueller, evidenzbasierter und mobiler Information in ihrem klinischen Arbeitsalltag. Die Forderung nach weniger Diagnosefehlern, mehr Zeiteffizienz und optimaler Patientenbehandlung entwickelt sich zu einem echten Problem für diese Berufsgruppe im Gesundheitswesen ...
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Budgeting for Reference Services in the Academic Library
The Reference Librarian, 1987Academic libraries are under pressure to improve their weak budgetary practices as parent institutions emphasize accountability. Several have adopted various versions of program budgeting which result in spreading part of the responsibility for budgeting beyond top management to division heads and others.
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Artificial Intelligence in Libraries and Reference Services
Advanced International Journal for ResearchArtificial Intelligence (AI) is transforming libraries and reference services by enhancing information retrieval, automating routine tasks, and improving user engagement. Modern libraries are evolving from traditional repositories of books into intelligent knowledge hubs supported by AI technologies such as machine learning, natural language processing,
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Reference service in branch libraries
2011This dissertation is an investigation into the provision of reference service in public branch libraries in Singapore. The focus of the study is to look into the perception towards the reference service from the perspectives of the library users and staff, and what can be done to improve the existing reference service provision.
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