Results 91 to 100 of about 7,578,746 (252)

Bridging the gap between service provision and customer expectation

open access: yes, 2009
Purpose: The purpose of this paper is to serve as a reminder to all managers that they must understand their customers, from the customers’ perspective, and not make assumptions about customer needs.
McKnight, S, Susan McKnight
core   +1 more source

A Service Framework for Libraries

open access: yesD-Lib Magazine, 2006
Brian F. Lavoie   +2 more
openaire   +2 more sources

Creative Destruction and Library Services.

open access: yesIssues in Science and Technology Librarianship, 2013
The article describes how the Internet has pushed libraries to adopt a self-service model. With the licensing of online journal content, finding and retrieving articles no longer requires a visit to the library or the interlibrary loan office. Moreover, with reduced library visitorship due to more desirable digital delivery services, science librarians
openaire   +2 more sources

Cost benefit analysis of College Library Automation [PDF]

open access: yes, 1994
Library and information service in the college is a very important constituent that determine the quality of academic programmes. Presently college libraries in India are not in a position to fulfill their important objective due to unplanned growth ...
Raman Nair, R.
core  

A Treasure for Historical Studies: Research Materials of Chinese Oral History at Columbia University [PDF]

open access: yesJournal of Library and Information Studies, 2007
The rich Chinese oral history collections at Columbia University mainly consist of the Chinese Oral History Project collection, the China Missionaries Project collection, the Academia Sinica Institute of Modern History Oral History collection, and the ...
Chengzhi Wang
doaj  

Final report of the Kansas Library Laws Study Action Committee with recommendations for library improvement.

open access: yes, 1992
Cover title.; "Submitted by Fred Atchison, Kay Bradt, Karen Cole, Leroy Gattin, Duane Johnson, Joe McKenzie, Dan Masoni, Kent Oliver, Charles Perdue, Marcia Ransom to the Kansas Library Association and the Kansas State Library."; "June 10, 1992."; "This ...
Kansas Library Laws Study Action Committee.
core  

Illinois Fire Service Institute Library Reference Desk Plexiglass Shield_2

open access: yes, 2022
This image, taken in 2021, shows the plexiglass shield placed around the reference desk at the Illinois Fire Service Institute Library.Institute of Museum and Library Services Grant ARPML-250797-OMLS ...
Illinois Fire Service Institute
core  

Call Number

open access: yes, 1941
Newsletter of the North Texas State Teachers College Library Service Department, Denton, Texas, published monthly while classes are in session. The periodical contains editorials; news items; articles; announcements; a Summer school schedule; and ...
Teachers College. Library Service Department.
core  

Illinois Fire Service Institute Library COVID-19 LRRC Sign_2

open access: yes, 2022
This image, taken in 2021, shows a sign upon entering the Illinois Fire Service Institute Building stating the COVID-19 Policies for all person on IFSI premises.Institute of Museum and Library Services Grant ARPML-250797-OMLS ...
Illinois Fire Service Institute
core  

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