Results 91 to 100 of about 71,121 (242)
Customer intelligence and customer retention in hotels in south-west Nigeria
Research in Hospitality ManagementThe impact of customer intelligence on customer retention in midscale and luxury hotels in south-west Nigeria was examined in this study. A model was developed for the consequent variables to test the research hypotheses relative to the impulse buying ...
Edwin Chigozie Nwokorie +2 more
doaj +1 more source
Relationship between perceived threat of artificial intelligence and turnover intention in luxury hotels. [PDF]
Heliyon, 2023 Li Y.
europepmc +1 more source
“Nowhere else to go”: Slow abandonment and (en)closures of long‐term care in Los Angeles
Medical Anthropology Quarterly, EarlyView.Abstract Residential long‐term care facilities, known in California as “board and care” homes, have been closing rapidly in the last decade. Proponents assert these provide vital forms of housing and care to the poor and must be saved, while critics contend they perpetuate the institutionalization of people with disabilities and should be abolished ...
Maxwell A. Hellmann
wiley +1 more source
Framing negative eWOM via conjunctions: The language of customer communication in the luxury hotel sector on social media [PDF]
Training, Language and CultureIn the digital age, social media has a significant impact on consumer perceptions. This business communication study examines the linguistic strategies used to express and repair negative electronic word of mouth (eWOM) in Hong Kong’s luxury hotel sector.
Yau Ni Wan
doaj +1 more source
The Dark Side of Customer Relationship Management in the Luxury Segment of the Hotel Industry [PDF]
Today, service organizations are shifting their focus from transactional exchange to relational exchange for developing mutually satisfying relationship with customers.
Jaipuria, Akshay
core
Population and Development Review, EarlyView.Abstract It is well established that women's labor force participation drops markedly with marriage and childbearing, however, little is known about women's labor market transitions, especially in developing countries. This article uses the Indonesian Family Life Survey to track the employment histories of over 5000 women for more than 20 years ...
Lisa Cameron +2 more
wiley +1 more source
Evaluating the Consumption of Local Products in Luxury Hotels
Tourism and HospitalityHotels are key consumers of products; therefore, they could contribute to the sustainable development of local communities. This research analyses consumption of local primary sector products in four-star and five-star hotels in Tenerife (Spain).
Agustín Santana-Talavera +1 more
doaj +1 more source
Anti‐Astrotropik — Outer Space, Technology and Resistance in the Tropics
Singapore Journal of Tropical Geography, EarlyView.This paper traces an intellectual and geographical arc of thinking about outer space in the tropics, connecting Peter Redfield's Space in the Tropics: From Convicts to Rockets in French Guiana (2000), Sean T. Mitchell's Constellations of Inequality: Space, Race, and Utopia in Brazil (2017) and Asif Siddiqi's Cosmic Fragments: Dislocation and Discontent
Rob Krawczyk
wiley +1 more source
Sustainable luxury in urban hotels : an investigation on four luxury branded hotels in Hong Kong
, 2015 Luxury implies indulgence, hedonic pleasure and access to resources in abundance. Sustainable development, on the other hand, encourages modifying human behaviour towards a lower rate of resource consumption. For years these two concepts were regarding as contradicting, so much so that they were rarely mentioned within the same sentence of any kind ...
openaire +2 more sources
Sociological Inquiry, EarlyView.Nightlife settings have been the focus of sociological inquiry for decades, with existing studies primarily focused on consumers and selective entry to elite clubs. However, workers' experiences have been largely overlooked. This study examines workers' experiences in elite nightclubs, including getting hired and interacting with managers and consumers.
Sara Yamadi, Virginia Riel
wiley +1 more source