Results 111 to 120 of about 71,121 (242)
Business Strategy and the Environment, Volume 35, Issue 4, Page 5514-5528, May 2026.ABSTRACT Quantitative and perceptual studies have been used to define and model sustainable tourist behaviour in past years, but few studies have undertaken qualitative research of actual behaviour to delve deeper into understanding the different classifications of such behaviour. This research employed a three‐phase design, comprising a pretrip survey,
Rachel Dodds, Mark Robert Holmes
wiley +1 more source
Boston Hospitality Review: Summer 2013 [PDF]
, 2013 Hospitality Management: Perspectives from Industry Advisors by Rachel Roginsky and Matthew Arrants -- Te Four ‘Ps’ of Hospitality Recruiting by John D.
Arrants, Matthew +4 more
core +1 more source
Service Work as Lived Experience: A Problematizing Review
Human Resource Management, Volume 65, Issue 3, Page 731-748, May/June 2026.ABSTRACT Between employee burnout and growing recruitment challenges, a systemic crisis confronts the service industry. One reason lies in the scope of received human resource management (HRM) approaches, which often emphasize organizational performance metrics at the expense of the emotional, social, and material experiences of doing frontline service
Kushagra Bhatnagar +2 more
wiley +1 more source
Managerial Perceptions of Employee Loyalty Drivers in Luxury Hospitality
Tourism and HospitalityEmployee loyalty in hospitality settings is influenced by a combination of economic, relational, and developmental factors, including remuneration, recognition, interpersonal relationships, and opportunities for career advancement.
Konstantopoulos Georgios +4 more
doaj +1 more source
International Journal of Tourism Research, Volume 28, Issue 3, May/June 2026.ABSTRACT In hotel industry, the excellent service quality through a positive connection can cause customer satisfaction and loyalty, which is directly related to the hotel's revenue. Therefore, the fact that front‐line employees must always treat all customers politely and kindly at the service point of contact can be stressful, resulting in emotional ...
Myoungjin Yu, Sunghyup Sean Hyun
wiley +1 more source
A conceptual coalescence: Towards Luxury Communitybased Tourism. [PDF]
African Journal of Hospitality, Tourism and Leisure, 2017 Community-based tourism and boutique hotels (BHs) markets are growing and the luxury tourism market is evolving and becoming more experience-based and environmentally and socially aware.
Oliver Mtapuri, Dr. Andrea Giampiccoli
doaj
International Journal of Tourism Research, Volume 28, Issue 3, May/June 2026.ABSTRACT Integrated resorts (IRs) increasingly embed cultural and creative elements (CCEs) to buffer the moral tension that often accompanies hedonic consumption, yet the underlying psychological mechanisms remain underexplored. Drawing on cue utilization theory and cognitive dissonance theory, this study examines how CCE‐embedded extrinsic and ...
Chunli Ji +4 more
wiley +1 more source
Managing the hotel managers: HRM practices in Greek luxury hotels [PDF]
, 2011 This paper explores the current HRM practices employed in the international hospitality industry. More specifically it investigates four key HRM areas regarding the work of General Managers (GMs) in luxury (4 and 5*) hotels in Greece namely: recruitment ...
Giousmpasoglou, Charalampos
core
Feral Territories: The Suburbanization of Nature in Eastern Bangkok
Antipode, Volume 58, Issue 3, May 2026.ABSTRACT Between the 1960s and 1980s, American and international financial and technical assistance spurred men with means to bring together concrete, asphalt, timber, and steel to construct unplanned, poorly serviced (because they were unplanned), and expensive subdivisions at the outskirts of what was then central Bangkok.
Samson Lim
wiley +1 more source