Results 21 to 30 of about 71,121 (242)
Reflecting on moving forward: luxury hospitality in New Zealand post-COVID-19
Research in Hospitality Management, 2023 Due to border closures during the COVID-19 pandemic, the hospitality and tourism industry was given a chance to re-imagine and re-invent itself. New Zealand’s borders were shut to international tourists for 28 months, giving it a considerable amount of ...
Tracy Harkison
doaj +1 more source
Applying Kansei Engineering, the Kano model and QFD to services [PDF]
, 2013 This paper aims to present an integrative framework of Kansei Engineering (KE), the Kano model and quality function deployment (QFD) applied to services.
Hartono, Markus +2 more
core +1 more source
The Role of Private Label Brands in Enhancing Service Satisfaction in the Hotel Industry: Comparing Luxury and Boutique Hotels [PDF]
, 2018 This research proposes private label branding as a strategy that can have a positive effect on guest satisfaction and loyalty in hotels that cater to travelers seeking a special hotel experience.
Ali, Alisha +4 more
core +1 more source
Credit risk analysis of Serbian luxury hotels: Impact of COVID-19
Mенаџмент у хотелијерству и туризму, 2023 The aim of this research is to analyse credit risk levels of Serbian luxury hotels, before, and during the COVID-19 pandemic. The purpose is to highlight the need for state-supported measures and proactive strategies to ensure financial sustainability ...
Ana Jovancai Stakić +2 more
doaj +1 more source
Le développement de l’hôtellerie de luxe dans le tourisme en Haïti
Études Caribéennes, 2015 Consumers of tourism services, especially wealthy tourists, are also consumers of luxury hotel services. In the case of Haiti, the new orientation of the upscale hotels seems to augur such a principle.
Bénédique Paul, Hugues Séraphin
doaj +1 more source
Adding evidence to the debate: quantifying Airbnb's disruptive impact on ten key hotel markets [PDF]
, 2019 Airbnb's entry into the lodging landscape has dramatically increased the available supply of rooms for accommodating prospective visitors at a destination.
Dogru, Tarik +2 more
core +1 more source
Intangible Capital, 2019 Purpose: Analyse some of the financial ratios to see the impact of the economic crisis on 5-star hotels in Spain. Design/methodology/approach: The information needed to write this article was taken from the Iberian Balance Sheet Analysis System (SABI ...
Laia Pie +3 more
doaj +1 more source
Class Acts: Service and Inequality in Luxury Hotels
PASOS Revista de Turismo y Patrimonio Cultural, 2012 It is true that the last crisis of the cur- rent capitalist economic system, which has been going on since 2008, raised more pub- lic outcry globally (99% marches) compared to the time Class Acts has been published.
Duygu Salman
doaj +1 more source
Sport i TurystykaThe primary focus of this research is to investigate and understand the relationships between employee engagement, service quality and performance in luxury hotels in South India.
Murali Srividya Iyengar +1 more
doaj +1 more source
TOURIST ATTITUDE ON LUXURY HOTELS
14th Annual International Bata Conference, 2018 The study is all about customers experience on the upscale hotels. The hotel industry is complex with particular reasons and opens up new frontiers in research on customer satisfaction. Respectively, customer service is the hotel industry's backbone that is used to be actual concept of industry itself.
openaire +2 more sources