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Demonstrating the Value of Marketing

Journal of Marketing, 2016
Marketing departments are under increased pressure to demonstrate their economic value to the firm. This challenge is exacerbated by the fact that marketing uses attitudinal (e.g., brand awareness), behavioral (e.g., brand loyalty), and financial (e.g., sales revenue) performance metrics, which do not correlate highly with each other.
Hanssens, D. M., Pauwels, Koen Hendrik
openaire   +2 more sources

Value in marketing

Marketing Theory, 2013
This commentary addresses recent debates in marketing research on the elusiveness of the notion of value, with the aim of starting a dialogue on the possibility of developing a comprehensive and culturally informed understanding of value and value creation processes.
Karababa, Eminegul   +1 more
openaire   +1 more source

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