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Can perceived coolness enhance memorable customer experience? The role of customer engagement

International Journal of Contemporary Hospitality Management, 2023
Purpose Memorable customer experience (MCE) is a key factor affecting customer loyalty and revisit intention. Hospitality managers must identify factors that create MCEs.
Sheng-Hshiung Tsaur   +3 more
semanticscholar   +1 more source

Relationships among memorable brand experience, brand preference, and behavioral intentions: focusing on the difference between robot servers and human servers

Journal of Hospitality and Tourism Technology, 2023
Purpose This study aims to examine the differences among memorable brand experience, brand preference and behavioral intentions based on the type of service providers, such as robot servers and human servers.
Jinsoo Hwang, Hyunjoon Kim, H. M. Kim
semanticscholar   +1 more source

Creating Memorable Experience in Rural Tourism: A Comparison between Domestic and Outbound Tourists

, 2020
Delivering memorable experiences is the essence of the tourism industry and has been regarded as a core aspect of competitiveness for destinations under the experiential marketing paradigm. However, knowledge remains scarce regarding how memorability can
Shun Ye   +4 more
semanticscholar   +1 more source

The measurement model of novelty, memorable tourism experience and revisit intention in tourists

Leisure/ Loisir, 2023
Novelty is an essential component that makes tourism experiences memorable and invokes revisit intention in tourists. This study aims to evaluate the measurement model of novelty and assess the relationships between novelty, memorable tourism experience (
Abhijeet Tiwari, N. Bajpai, P. Pandey
semanticscholar   +1 more source

Influence of memorable travel experience on psychological capital, mediated by mindfulness and moderated by restoration

Current Issues in Tourism, 2023
The study aims to understand the impact of memorable travel experience (MTE) on psychological dimensions like mindfulness, and psychological capital, among the participants of the travel retreats offered in India.
Akansha Tyagi, Urvashi Tandon, A. Mittal
semanticscholar   +1 more source

A cross-cultural multilevel investigation on memorable destination local food consumption experience and food personality traits

Journal of Travel & Tourism Marketing, 2023
This study examines cross-cultural memorable local food experiences as perceived by international tourists using multilevel analysis. Based on the literature review, eight hypotheses were developed.
Frank Badu‐Baiden, S. Kim, I. Wong
semanticscholar   +1 more source

We Can Deal with the Extra Feet, but Not the Extra Speed: the Importance of Providing a Memorable Experience in a Crowded National Park

Tourism Planning & Development, 2020
Wildlife tourism has become a vital part of the tourism industry, especially in developing countries. However, due to its popularity, this form of tourism can attract quite a large number of visitors that can quickly exceed the social carrying capacity ...
Marco Scholtz, P. van der Merwe
semanticscholar   +1 more source

Memorable experiences in language travel

Tourism and Hospitality Research, 2021
Language tourism is an important component of the global tourism market with an estimated two million travelers annually. Language travelers are a potentially lucrative segment of the travel market for tourism destinations; therefore, understanding their unique characteristics and behaviours is important.
Carvalho, Inês, Sheppard, Valerie
openaire   +2 more sources

Does social media involvement matter? A scoping review of memorable tourism experience on local food

Cogent Social Sciences
This research seeks to systematically investigates the role of social media in shaping memorable tourism experiences through local food. It evaluates previous studies in this area, highlights existing gaps and limitations, and proposes avenues for ...
Andriani Kusumawati   +2 more
semanticscholar   +1 more source

Memorable tourism experiences: antecedents and outcomes

Scandinavian Journal of Hospitality and Tourism, 2017
ABSTRACTThe present study examines the specific dimensions of Kim, Ritchie, and McCormick’s [(2012). Development of a scale to measure memorable tourism experiences. Journal of Travel Research, 51(12), 12–25. doi:10.1177/0047287510385467] memorable tourism experience (MTE) scale that affects tourists’ subjective well-being to a single destination.
Coudounaris, Dafnis, Sthapit, Erose
openaire   +2 more sources

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