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Mobile Banking

2014
For over a decade, financial institutions, driven by advances in Information and Communication Technology (ICT), have been shifting to a new business model that prioritizes new channels for managing customer relationships. These new channels, which are based on the Internet and mobile devices, offer major business and growth opportunities. This chapter
Raquel Arguedas   +2 more
  +5 more sources

Mobile banking and AI-enabled mobile banking

Journal of Research in Interactive Marketing, 2018
PurposeThe rapid growth of technology, including artificial intelligence (AI), in the banking industry has played a disrupting role in traditional banking channels. This study aims to investigate factors that influence the attitudes and perceptions of digital natives pertaining to mobile banking and comfort interacting with AI-enabled mobile banking ...
Elizabeth Manser Payne   +2 more
openaire   +1 more source

Bank accounts, bank concentration and mobile money innovations

International Journal of Technology Management & Sustainable Development, 2023
The present study investigates how increasing bank accounts and bank concentration affect mobile money innovations in 148 countries. It builds on scholarly and policy concerns in the literature that increasing bank accounts may not be having the desired effects on financial inclusion on the one hand and on the other, that bank concentration which is a ...
Simplice A. Asongu, Nicholas M. Odhiambo
openaire   +2 more sources

Mobile Banking

2018
To the following assignment, it primarily attempt to study the significance and the effect of mobile banking on the daily lawful transaction of users. In particular, in the first part of the bibliographic review, an attempt is made to identify the meaning of mobile banking, mobile payments and m-wallet as essential parts of mobile phone transactions ...
openaire   +2 more sources

Mobile banking services

Communications of the ACM, 2004
Adopting new and innovative mobile financial applications and service provisioning methods.
Niina Mallat   +2 more
openaire   +1 more source

KBC mobile banking

Journal of Information Technology Teaching Cases, 2015
When KBC Bank introduced their mobile banking application in 2011 they delivered much more than a piece of software. Mobile banking was a way to focus on their customers and rebuild trust. Yet, this case is not so much about what they delivered but how they delivered it. Agile development brought along both challenges and opportunities for KBC.
Bjorn Cumps, Stijn Viaene
openaire   +1 more source

Mobile banking adoption in Islamic banks

Journal of Islamic Marketing, 2019
Purpose This paper aims to examine mobile banking adoption in Islamic banks by integrating technology adoption model (TAM) and Religiosity-Behavioural Intention Model. Design/methodology/approach This study uses a sample of 300 mobile banking customers of Islamic banks from West Java Province, Indonesia.
Suhartanto, D   +3 more
openaire   +2 more sources

Mobile commerce: Mobile banking

2021
EK Al Üniversitesi : İstanbul Teknik Üniversitesi Enstitüsü : Fen Bilimleri Anabilim Dalı : Bilgisayar Bilimleri Mühendisliği Programı : Bilgisayar Bilimleri Mühendisliği Tez Danışmanı l- : Prof. Eşref ADALI Tez Türü ve Tarihi : Yüksek Lisans - Haziran 2005 ÖZET MOBİL TİCARET: MOBİL BANKACDLIK Şirin MUTLU AKTAŞ Anahtar Kelimeler: Mobil Telekomünikasyon,
openaire   +1 more source

Security framework for mobile banking

Proceedings of the 8th International Conference on Advances in Mobile Computing and Multimedia, 2010
The banking sector is always looking for new services delivery platforms to improve customer confidence and satisfaction. To achieve this, the banking service delivery platform must provide end-to-end security to safeguard the information exchange between the bank and the customer. With the increased penetration of mobile phones in the market place the
Dasun Weerasinghe   +2 more
openaire   +1 more source

Segmenting bank customers by resistance to mobile banking

International Journal of Mobile Communications, 2007
The objective of the study is to explore bank customers' varying reasons for resisting mobile banking services. Before being adopted, all innovations face various types of resistance that may paralyse customers' desire to adopt an innovation. Following Ram and Sheth (1989), resistance was measured with five barriers, namely, usage barrier, value ...
Tommi Laukkanen   +3 more
openaire   +1 more source

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