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Mobile-banking adoption by Iranian bank clients
Telematics and Informatics, 2014This study provides insights into factors affecting the adoption of mobile banking in Iran. Encouraging clients to use the cell-phone for banking affairs, and negative trends in the adoption of this technology makes it imperative to study the factors affecting the adoption of mobile banking.
Payam Hanafizadeh +2 more
exaly +2 more sources
2014
For over a decade, financial institutions, driven by advances in Information and Communication Technology (ICT), have been shifting to a new business model that prioritizes new channels for managing customer relationships. These new channels, which are based on the Internet and mobile devices, offer major business and growth opportunities. This chapter
Raquel Arguedas +2 more
+5 more sources
For over a decade, financial institutions, driven by advances in Information and Communication Technology (ICT), have been shifting to a new business model that prioritizes new channels for managing customer relationships. These new channels, which are based on the Internet and mobile devices, offer major business and growth opportunities. This chapter
Raquel Arguedas +2 more
+5 more sources
Communications of the ACM, 2004
Adopting new and innovative mobile financial applications and service provisioning methods.
Niina Mallat +2 more
openaire +1 more source
Adopting new and innovative mobile financial applications and service provisioning methods.
Niina Mallat +2 more
openaire +1 more source
Mobile banking and AI-enabled mobile banking
Journal of Research in Interactive Marketing, 2018PurposeThe rapid growth of technology, including artificial intelligence (AI), in the banking industry has played a disrupting role in traditional banking channels. This study aims to investigate factors that influence the attitudes and perceptions of digital natives pertaining to mobile banking and comfort interacting with AI-enabled mobile banking ...
Elizabeth Manser Payne +2 more
openaire +1 more source
Segmenting bank customers by resistance to mobile banking
International Journal of Mobile Communications, 2007The objective of the study is to explore bank customers' varying reasons for resisting mobile banking services. Before being adopted, all innovations face various types of resistance that may paralyse customers' desire to adopt an innovation. Following Ram and Sheth (1989), resistance was measured with five barriers, namely, usage barrier, value ...
Tommi Laukkanen +3 more
openaire +1 more source
Security framework for mobile banking
Proceedings of the 8th International Conference on Advances in Mobile Computing and Multimedia, 2010The banking sector is always looking for new services delivery platforms to improve customer confidence and satisfaction. To achieve this, the banking service delivery platform must provide end-to-end security to safeguard the information exchange between the bank and the customer. With the increased penetration of mobile phones in the market place the
Dasun Weerasinghe +2 more
openaire +1 more source
2018
Στην παρούσα εργασία επιχειρείται κατά κύριο λόγο να μελετηθεί η σημαντικότητα και η επίδραση κινητής τραπεζικής στις καθημερινές συναλλαγές των χρηστών. Ειδικότερα, στο πρώτο κομμάτι της βιβλιογραφικής επισκόπησης γίνεται προσπάθεια να προσδιοριστεί η έννοια της κινητής τραπεζικής (mobile banking), των κινητών πληρωμών (m-payments) αλλά και του ...
openaire +2 more sources
Στην παρούσα εργασία επιχειρείται κατά κύριο λόγο να μελετηθεί η σημαντικότητα και η επίδραση κινητής τραπεζικής στις καθημερινές συναλλαγές των χρηστών. Ειδικότερα, στο πρώτο κομμάτι της βιβλιογραφικής επισκόπησης γίνεται προσπάθεια να προσδιοριστεί η έννοια της κινητής τραπεζικής (mobile banking), των κινητών πληρωμών (m-payments) αλλά και του ...
openaire +2 more sources
Bank accounts, bank concentration and mobile money innovations
International Journal of Technology Management & Sustainable Development, 2023The present study investigates how increasing bank accounts and bank concentration affect mobile money innovations in 148 countries. It builds on scholarly and policy concerns in the literature that increasing bank accounts may not be having the desired effects on financial inclusion on the one hand and on the other, that bank concentration which is a ...
Simplice A. Asongu, Nicholas M. Odhiambo
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Segmenting Mobile Banking Users Based on the Usage of Mobile Banking Services
Global Business Review, 2021Mobile banking is transforming the way the banking industry creates and delivers value to its customers. This channel of banking has not only reduced the cost of access to banking services but has also created opportunities for service differentiation.
Deepak Chawla, Himanshu Joshi
openaire +1 more source