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Mobile Banking

2014
For over a decade, financial institutions, driven by advances in Information and Communication Technology (ICT), have been shifting to a new business model that prioritizes new channels for managing customer relationships. These new channels, which are based on the Internet and mobile devices, offer major business and growth opportunities. This chapter
Raquel Arguedas   +2 more
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Mobile banking and AI-enabled mobile banking

Journal of Research in Interactive Marketing, 2018
PurposeThe rapid growth of technology, including artificial intelligence (AI), in the banking industry has played a disrupting role in traditional banking channels. This study aims to investigate factors that influence the attitudes and perceptions of digital natives pertaining to mobile banking and comfort interacting with AI-enabled mobile banking ...
Elizabeth Manser Payne   +2 more
openaire   +1 more source

Bank accounts, bank concentration and mobile money innovations

International Journal of Technology Management & Sustainable Development, 2023
The present study investigates how increasing bank accounts and bank concentration affect mobile money innovations in 148 countries. It builds on scholarly and policy concerns in the literature that increasing bank accounts may not be having the desired effects on financial inclusion on the one hand and on the other, that bank concentration which is a ...
Simplice A. Asongu, Nicholas M. Odhiambo
openaire   +2 more sources

Mobile Banking

2018
To the following assignment, it primarily attempt to study the significance and the effect of mobile banking on the daily lawful transaction of users. In particular, in the first part of the bibliographic review, an attempt is made to identify the meaning of mobile banking, mobile payments and m-wallet as essential parts of mobile phone transactions ...
openaire   +2 more sources

Mobile banking services

Communications of the ACM, 2004
Adopting new and innovative mobile financial applications and service provisioning methods.
Niina Mallat   +2 more
openaire   +1 more source

KBC mobile banking

Journal of Information Technology Teaching Cases, 2015
When KBC Bank introduced their mobile banking application in 2011 they delivered much more than a piece of software. Mobile banking was a way to focus on their customers and rebuild trust. Yet, this case is not so much about what they delivered but how they delivered it. Agile development brought along both challenges and opportunities for KBC.
Bjorn Cumps, Stijn Viaene
openaire   +1 more source

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