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Mobile banking adoption: a systematic review
International Journal of Bank Marketing, 2020Purpose This study is a systematic review of mobile banking services. Its main objective is to provide a state-of-the-art review of this particular growing type of services. It inventories and assesses the most significant determinants of and barriers to consumers' adoption of mobile banking.
Nizar Souiden +2 more
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Mobile banking adoption of the youth market
Marketing Intelligence & Planning, 2012PurposeThis study aims to investigate consumers' mobile banking adoption through an integration of the technology acceptance model (TAM) with work on perceived benefits and perceived risks.Design/methodology/approachData were collected from 435 university students who were non‐users but future prospects, and analyzed by structural equation modeling ...
Ulun Akturan, Nuray Tezcan
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Factors Influencing the Adoption of Mobile Banking in India
International Journal of E-Services and Mobile Applications, 2014The advancement of mobile communication and wireless technologies has made a rapid development in the sector of banking services using their mobile phones. A fine system with great potential has the capacity to attract a huge block of customers to opt for banking services through their mobile phones. The dynamism in the present era of technology, where
Sindhu Singh, R. K. Srivastava
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Mobile banking: Exploring determinants of its adoption
Journal of Organizational Computing and Electronic Commerce, 2017ABSTRACTAs accessibility of technology, availability of information, and ability to interact through the Internet increase and evolve, more people are gravitating toward increasing their use of the Internet. Although the number of Internet banking users has grown rapidly in recent years, not all customers are ready to accept mobile banking services. It
Chuleeporn Changchit +2 more
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Determinants of Mobile Banking Adoption
Journal of Global Information Management, 2018With a rapid increase in smart phone users, mobile banking is becoming an available banking channel that allows consumers to perform banking transactions at their own convenience. However, not all customers are ready to embrace this new channel of services. It is crucial for banks to fully understand the preferences of their customers, especially which
Chuleeporn Changchit +2 more
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A Comparative Study of Mobile Banking Adoption
2020Recently, mobile banking has gained significant importance, and the growth of the field is accelerating. Due to a rapid increase in smart phone users, banks have shifted the competitive landscape from physical banking branches to internet banking and mobile banking services. However, many customers remain reluctant to use this banking channel.
Jomjai Sampet +2 more
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Mobile banking adoption in an emerging economy
Benchmarking: An International Journal, 2018PurposeThe purpose of this paper is to analyze the factors affecting mobile banking adoption among young Indian consumers.Design/methodology/approachThe authors use a cross-sectional survey research design to empirically examine the factors affecting mobile banking adoption among young Indian consumers. The study sample consists of 269 respondents aged
Richa Priya +2 more
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Mobile Banking Adoption in Saudi Arabia
Asian Journal of Research in Banking and Finance, 2014Recent trends in the domain of information and technology has altered the traditional ways of conducting business and trade. Due to the latest developments in the field of telecommunication, there has been a robust change in the field of communication. This technological advancement has also caused its impacts on the industry of banking.
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MOBILE BANKING ADOPTION IN BANKING SECTOR OF PAKISTAN
2014Today, the advancement in the field of telecommunication has provided financial sector firms an opportunity to introduce new technological innovation in providing services to customers. Banks have adopted mobile banking as the key financial service to provide utility and ease to customers.
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