Results 251 to 260 of about 52,916 (263)
Some of the next articles are maybe not open access.
Mystery Shopping in Lodging Properties as a Measurement of Service Quality
Journal of Quality Assurance in Hospitality and Tourism, 2003Li Miao, Jeff Beck
exaly
We’ve shopped before: Exploring instructions as an influence on mystery shopper reporting
Journal of Retailing and Consumer Services, 2018exaly

