Results 41 to 50 of about 4,387 (209)
The Past, Present, and Future of Customer Knowledge Management: A Review and Research Agenda
Knowledge and Process Management, EarlyView.ABSTRACT We develop and present a framework for research in customer knowledge management (CKM) that synthesizes insights from a comprehensive literature review spanning 2000 to 2024. This framework highlights the determinants, impacts, and moderators shaping CKM and its role in contemporary organizations.
Victoria Y. Ourzik
wiley +1 more source
Evaluating Netflix’s User Experience (UX) Through The Lens Of The HEART Metrics Method
Journal of Applied Informatics and ComputingNetflix is one of the most popular subscription video-on-demand (SVoD) platforms, offering a wide range of authentic, high-quality content and features that allow users to select, enjoy, and share their viewing experiences on social media.
Yulia Astriani +3 more
doaj +1 more source
Emotion and Engagement Across the Idol Spectrum: Comparing Virtual and Human Idols
Psychology &Marketing, EarlyView.ABSTRACT The increasing adoption of virtual idols in entertainment platforms raises critical questions about how viewers respond to their emotional performances compared to human idols. Despite their growing presence, little is known about whether and how emotional expressivity differs across performer modalities and content formats, or how these ...
Lin Kim +4 more
wiley +1 more source
Investigaciones Feministas, 2019 Este trabajo centra su atención en la serie Las escalofriantes aventuras de Sabrina (The Chilling Adventures of Sabrina en su nombre original), una producción de Netflix orientada a una audiencia adolescente que es nicho habitual de este servicio ...
Borja Quintana Fernández
doaj +1 more source
R&D Organization and Corporate Social Responsibility Specialization
Managerial and Decision Economics, EarlyView.ABSTRACT In this paper, we examine whether the scope of corporate social responsibility (CSR) should be broad or narrow. A broad scope covers both production and R&D investment decisions, while a narrow scope applies only to production decisions. We show that both firms' choices and the government's preferences depend on the level of CSR concern and on
Quan Dong +2 more
wiley +1 more source
TESOL Quarterly, EarlyView.Abstract Previous research demonstrated that communication anxiety reduces L2 learners' willingness to communicate and communication frequency, but left unexplored its impact on performance. The current mixed‐methods study investigated factors impacting L2 communication skills.
Debra M. Hardison
wiley +1 more source
A Tale of Two Americas: The American Dream in Cobra Kai
New Horizons in English Studies, 2021 Which different conceptions of the so-called “American Dream” are still alive or gaining ground in the increasingly polarized social climate of the United States during the Trump era?
Ilias Ben Mna
doaj +1 more source
TESOL Quarterly, EarlyView.Abstract Repeated viewing is reportedly a common learning and pedagogical strategy among autonomous second language (L2) learners and language teachers. This experimental study examined the extent to which sequential captioning use facilitates the acquisition of multiword expressions (MWEs) through repeated viewing under incidental learning conditions.
Kenneth W. Y. Li, Yaxin Ni
wiley +1 more source
TESOL Quarterly, EarlyView.Abstract In fostering asset‐based literacy and language teaching in classroom and digital spaces, this study draws on OmoBerry, an educational YouTube channel, to demonstrate how educators can enact culturally inclusive digital multimodal language and literacy instructions with African immigrant youth.
Akinkunmi Oseni, Vaughn W. M. Watson
wiley +1 more source
The Hidden Hallyu Emerged: Exploring the Key Motives of Reading Adapted K‐Webtoons of South Korea
Thunderbird International Business Review, EarlyView.ABSTRACT This study aims to investigate why global fans read Korean webtoons (K‐webtoons) and how their motivations vary across different genres. Previous studies have approached the Korean Wave (Hallyu) from a national perspective, emphasizing its influence and primarily discussing K‐pop and K‐drama.
Hoseok Gwak +3 more
wiley +1 more source