Results 41 to 50 of about 25,497 (229)

Investigating the Customer Journey in Second‐Hand Fashion Platforms: Implications for Luxury Brand Management

open access: yesJournal of Consumer Behaviour, Volume 24, Issue 2, Page 655-672, March 2025.
ABSTRACT Consumers' increasing environmental concerns are prompting a shift in fashion consumption, fueling the remarkable growth of the second‐hand market. Over the last decade, this trend has spurred the emergence of a plethora of online platforms dedicated to the resale of pre‐loved fashion items.
Gabriele Murtas, Giuseppe Pedeliento
wiley   +1 more source

Building Service Experience to Attain Customer Repurchase Intention: A Moderated-Mediation Model in the Context of Student Consumer in Indonesia

open access: yesDeReMa (Development Research of Management): Jurnal Manajemen, 2022
This study aims to determine the effect of service experience on repurchase intention, by looking at the mediating role of customer satisfaction and moderation of perceived quality.
Zulganef Zulganef, Irma Nilasari
doaj   +1 more source

Pengaruh Prior Online Purchase Experience Terhadap Trust Dan Online Repurchase Intention (Survey Pada Pelanggan Zalora Indonesia Melalui Website Www.zalora.co.id) [PDF]

open access: yes, 2014
This study aims to determine the effect of Prior Online Purchase Experience on the Trust and Online Repurchase Intention. Exogenous variables used in this study were Prior Online Purchase Experience, while the intervening variable in this study is the ...
Parastanti, G. P. (Gadis)
core  

Service recovery's impact on customers next-in-line [PDF]

open access: yes, 2013
Purpose - Previous research considers service recovery as a one-on-one interaction between a service provider and a complaining customer. However, customers frequently complain at the place where they receive the service, making an investigation of the ...
Larivière, Bart   +2 more
core   +2 more sources

Do ESG‐Related Managerial Capabilities Pay Off for SMEs? Evidence From the Small and Medium‐Sized Enterprise ESG Capability Measure (SM‐ESG)

open access: yesCorporate Social Responsibility and Environmental Management, EarlyView.
ABSTRACT Large companies have a long track record of environmental, social, and governance (ESG) initiatives, whereas many small and medium‐sized enterprises (SMEs) lag in adopting sustainability‐related practices, often acting voluntarily or in response to stakeholder pressures and incentives.
Vivien Csapi   +4 more
wiley   +1 more source

PENGARUH KEPUASAN KONSUMEN DAN KEAMANAN TERHADAP KEPERCAYAAN SERTA DAMPAKNYA PADA MINAT MEMBELI KEMBALI (SURVEI PADA PELANGGAN TOKO ONLINE ELEVENIA) [PDF]

open access: yes, 2016
Kemal Abu Bakar, 2016; The Influence of Customer Satisfaction and Security Toward Trust and Its Impact on Repurchase Intention of Online Website Elevenia.
BAKAR, KEMAL ABU
core  

Empowering teachers and fostering pupil climate action in Welsh primary schools

open access: yesThe Curriculum Journal, EarlyView.
Abstract The Curriculum for Wales intends to help students understand and address climate change, but relies on teachers' knowledge and implementation thereof. This article focuses on “The Lifecycle of My Clothes”, a unit of work (UoW) developed by academics and practitioners. The UoW aimed to increase students' awareness of the environmental impact of
Jennifer A. Rudd   +2 more
wiley   +1 more source

The Role of E-Satisfaction in Influencing Online Repurchase Intention on Marketplace Sites in Indonesia

open access: yesJurnal Economia
This study aims to see whether the e-satisfaction variable can have a mediating effect on e-service quality and perceived ease of use on online repurchase intention on marketplace sites.
Bunga Chaniago   +3 more
doaj   +1 more source

Perceived price, eTrust, eSatisfaction, and online repurchase intention: A study of young online consumer behavior

open access: yesJema: Jurnal Ilmiah Bidang Akuntansi dan Manajemen, 2022
The online marketplace industry in Indonesia is growing rapidly, becoming an important contributor to Indonesia's economy. However, the massive discount price strategy and the dearth of face-to-face interaction in the online marketplace make it harder ...
Khalikussabir Khalikussabir   +2 more
doaj   +1 more source

Antecedents of Online Repurchase Intention in Indonesia

open access: yesSebelas Maret Business Review, 2018
<p>Online buying activity is increased along with the increased of internet-based information technology. This gives benefit to online businessman and businesswoman. However, the efforts which should be given are harder than before because of the increasing of online criminality which happened in Indonesia.
openaire   +2 more sources

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