Results 41 to 50 of about 940 (192)
From Confusion to Clarity: A Multi‐Stage Process Framework for Understanding Consumer Confusion
Journal of Consumer Behaviour, EarlyView.ABSTRACT This paper reconceptualizes consumer confusion as a multi‐stage temporal process rather than a static outcome, addressing theoretical fragmentation in existing antecedent‐consequence models. By integrating cognitive appraisal, contextual amplification, and adaptive coping within a unified framework, we explain how confusion unfolds rather than
Fatih Celik, Erdogan Koc
wiley +1 more source
Pengaruh Perceived Ease Of Use Terhadap Repurchase Usefulness Dan Trust Sebagai Variabel Mediasi
Jurnal Manajemen Dan Kewirausahaan, 2018 The purpose of this study is to describe and analyze the direct and indirect effect of perceived ease of use, perceived usefulness, trust, and repurchase intention of customer Go-Jek online transportation in Malang.
Dyajeng Puteri Woro Subagio +2 more
doaj +1 more source
The Influence of Empathy and Consumer Forgiveness on the Service Recovery Effect of Online Shopping
Frontiers in Psychology, 2022 The service failure of online shopping has always plagued online stores, but the current academic circles still need to explore the service recovery of online shopping from the perspective of empathy and consumer forgiveness. Based on the service failure
Jiahua Wei +3 more
doaj +1 more source
Antecedents of Online Repurchase Intention in Indonesia
Sebelas Maret Business Review, 2018 <p>Online buying activity is increased along with the increased of internet-based information technology. This gives benefit to online businessman and businesswoman. However, the efforts which should be given are harder than before because of the increasing of online criminality which happened in Indonesia.
openaire +2 more sources
The Impact of Website Effectiveness towards Online Repurchase Intention
Journal of Entrepreneurship and Business, 2021 Internet shopping has become a current trend and it is growing rapidly around the world. Online shopping has become the main market channel from online retailers or marketers as it is convenient and mainly accepted by the Generation Y. Based on purchasing behavior for each generation group towards online shopping, it can be defined that Generation Y is
Lu Man Hong +3 more
openaire +1 more source
Corporate Social Responsibility and Environmental Management, EarlyView.ABSTRACT Large companies have a long track record of environmental, social, and governance (ESG) initiatives, whereas many small and medium‐sized enterprises (SMEs) lag in adopting sustainability‐related practices, often acting voluntarily or in response to stakeholder pressures and incentives.
Vivien Csapi +4 more
wiley +1 more source
Subordination of related party claims in insolvency: A suggestive framework for Asian regimes
International Insolvency Review, EarlyView.Abstract Related party loans, due to their inherent nature, warrant a higher threshold for scrutiny when compared to loans extended by unrelated parties. Why were these monies advanced as loans, carrying higher priority in insolvency, rather than being invested as share capital?
Aditya Jain, Dhanya Jha, Rebecca Parry
wiley +1 more source
The continuity heuristic: Temporal extrapolation in consumer judgment
Journal of Consumer Psychology, EarlyView.Abstract From choosing an established brand over a newcomer to deciding when to replace a product or commit to a subscription, consumers routinely make judgments about how much longer things will last. Across 24 studies (N = 9718), this research introduces and tests the continuity heuristic, an intuitive forecasting strategy in which consumers use how ...
Matthew Fisher, Adam H. Smiley
wiley +1 more source
How and Under What Conditions Self‐Conscious Emotions Influence Word of Mouth and Decisions to Buy
Psychology &Marketing, EarlyView.ABSTRACT Shame and pride are two self‐conscious consumer emotions that govern social behavior and can be effective gate‐ways for managerial influence. Conditions producing shame and pride are manipulated to explain how criticisms/disapproval and compliments/praise, respectively, lead to word of mouth communications and decisions to buy.
Mateus Manfrin Artêncio +3 more
wiley +1 more source
Matrik, 2016 repurchase intention through customer satisfaction and trust. Data obtained through questionnaires to 100 respondents through purposive sampling for Internet users in Denpasar who have ever bought fashion products through online at least twice in six ...
Ni Putu Widantari Suandana +2 more
doaj