Results 71 to 80 of about 940 (192)

The Social Dynamics of Customer Orientation, Service Quality, and Repurchase Intention in Automotive Dealerships: A PLS-SEM Analysis [PDF]

Journal of Applied Structural Equation Modeling
Using a social exchange theory perspective, this study examines the impact of customer orientation on the social dimensions of service quality (assurance, responsiveness, and empathy).
Supa Malakar, Felicito Jabutay, Sasithorn Suwandee, Tan Limpachote   +3 more
doaj   +1 more source

Impulse Buying in Live Streaming: Value Determinants and Self‐Control

Global Business and Organizational Excellence, Volume 45, Issue 6, Page 631-641, September/October 2026.
ABSTRACT Although e‐commerce is still in its early stages of development in developing regions, the growing economy and improving digital infrastructure have created favorable conditions for positioning a country as an emerging digital commerce hub, attracting both consumers and businesses seeking new opportunities.
Ing Grace Phang, Juan Kweng Low, Zaiton Osman, Tze‐Yin Lim   +3 more
wiley   +1 more source

Enhancing Repurchase Intention on Digital Platforms Based on Shopping Well-Being Through Shopping Value, Trust and Impulsive Buying

SAGE Open
The surge in digital platforms has revolutionized how consumers purchase, favoring online shopping. Despite its popularity, customer loyalty in this sphere requires enhancement.
Trinh Le Tan, Khanh Nguyen Chau Ngoc, Hien Le Thi Thanh, Hoai Nguyen Thi Thu, Uyen Vo Truong Hoang   +4 more
doaj   +1 more source

How Artificial Intelligence Influences Consumer Reflection in Decision‐Making: The Role of AI Anthropomorphism and Reinforcement

Psychology &Marketing, Volume 43, Issue 9, Page 2346-2365, September 2026.
ABSTRACT Consumer reflexivity describes how individuals evaluate consumption in relation to their historical, social, and ideal selves. As AI‐driven recommendations become increasingly personalized, understanding how AI design features shape these reflexive processes is essential.
En Chen, Jie Meng, Safak Dogan
wiley   +1 more source

Consumer Behavior Analysis in Digital Marketing Using AI and Big Data Analytics: A Narrative Review and Methodological Taxonomy

WIREs Data Mining and Knowledge Discovery, Volume 16, Issue 3, September 2026.
AI and Big Data in Consumer Behavior Analysis. ABSTRACT The rapid expansion of digital consumer data has challenged traditional approaches to understanding behavior in digital marketing. Existing reviews often focus on individual methods and give limited guidance on how analytical techniques compare or how they should be selected for specific marketing
Leonidas Theodorakopoulos, Alexandra Theodoropoulou   +1 more
wiley   +1 more source

Do tax havens affect the usage of share buybacks schemes?

Annals of Public and Cooperative Economics, Volume 97, Issue 3, Page 579-616, September 2026.
Abstract This study examines whether the use of tax haven subsidiaries by U.S. multinational corporations (MNCs) is associated with more intense usage of share buybacks. I find that MNCs' more intensive tax haven subsidiary usage is positively associated with a higher buyback ratio, a higher level of free cash flow and a higher level of return on ...
Alessandro Chiari
wiley   +1 more source

The Effect of Sales Promotion, Electronic Word of Mouth and Online Customer Experience on Repurchase Intention (Case: Shopee Marketplace Users in Padang, Indonesia)

AMAR (Andalas Management Review)
The increasingly rapid development of technology and accompanied by consumer behavior tends to buy and sell online to meet their daily needs. One of which is through an online marketplace.
Novelia Ghani Setiani, Syafrizal Syafrizal, Laura Amelia Triani   +2 more
doaj   +1 more source

Factors Affecting Online Repurchasing Intention

International Journal of Academic Research in Business and Social Sciences, 2023
Maryam Mohd Esa, Roszi Naszariah Nasni Naseri, Nor Ainee Idris, Nurulhayah Muhamad, Nor Hazanah Miskan, Roslinawati Ibrahim   +5 more
openaire   +1 more source

Innovation for Sufficiency: How Businesses Support a Disruptive Consumption Strategy

Creativity and Innovation Management, Volume 35, Issue 3, Page 752-769, September 2026.
ABSTRACT Ecological constraints and changing societal values require businesses to reconsider innovation opportunities. Sufficiency constitutes an emerging sustainability strategy for businesses that focuses on the absolute reduction of inputs and consumption levels to restrict resource use.
Indra da Silva Wagner, Bernd Ebersberger   +1 more
wiley   +1 more source

Analysis of Factors Affecting Consumer Decision-Making in Choosing Online Food Delivery in Indonesia

Journal of Consumer Sciences
Background: Online Food Delivery (OFD) services increased after the COVID-19 pandemic. However, post-pandemic repurchase intentions on Indonesian OFD platforms such as GoFood, GrabFood, and ShopeeFood have declined. To understand the success factors for
Elysia Elverda, Tasliyah Athaya Nahdah, Sambudi Hamali   +2 more
doaj   +1 more source