Results 11 to 20 of about 17,596,944 (314)
Topic Modeling and Sentiment Analysis of Online Review for Airlines
The purpose of this study is to conduct topic modeling and sentiment analysis on the posts of Skytrax (airlinequality.com), where there are many interests and participation of the people who have used or are willing to use it for airlines. The purpose of
Hye-Jin Kwon +3 more
doaj +2 more sources
Online reviews of products and services are strategic tools for e-commerce platforms, as they aid in consumers’ pre-purchase decisions. Past research studies indicate online reviews impact brand image and consumer behaviour.
K. Pooja, Pallavi Upadhyaya
semanticscholar +1 more source
This paper firstly describes the research status of online review text mining and finds out the problems existing in the mining and application of tourism texts.
Hongsheng Xu, Yanqing Lv
semanticscholar +1 more source
Quantifying the effects of online review content structures on hotel review helpfulness
PurposeDrawing on attribution theory, the current paper aims to examine the effects of review content structures on online review helpfulness, focusing on three pertinent variables: review sidedness, information factuality, and emotional intensity at the
Wenjie Fan +4 more
semanticscholar +1 more source
The research aims to examine how positive review disconfirmation (i.e., a positive deviance between a hotel consumer’s poststay evaluation and the average review rating by prior consumers) affects subsequent consumers’ willingness to post online reviews ...
Hengyun Li, Fang Meng, S. Hudson
semanticscholar +1 more source
The application of robots in service industry is increasing. Compared with related studies in other countries, the research on users’ acceptance of mid-range and high-range hotel service robots in China is preliminary.
Cheng Chang +3 more
doaj +1 more source
A Systematic Review of Online Sex Addiction and Clinical Treatments Using CONSORT Evaluation [PDF]
Researchers have suggested that the advances of the Internet over the past two decades have gradually eliminated traditional offline methods of obtaining sexual material.
A Cooper +64 more
core +1 more source
In the face of problems such as information overload and the information cocoon resulting from big data, it is a key point of current research to solve the problem of semantic fuzziness of online reviews and improve the accuracy of personalized ...
Erwei Wang, Yingyin Chen, Yumin Li
doaj +1 more source
An analysis of healthcare providers' online ratings
Background Many websites allow consumers to evaluate their healthcare experience yet scant data exist that explore the type and content of reviews. Objective To evaluate and describe online healthcare provider reviews.
Erik Black +4 more
doaj +1 more source
The tourism and hospitality sectors contribute significantly to the Indonesian economy. Meanwhile, COVID-19 affects these sectors. During the pandemic, the Indonesian government applied quarantine regulations at designated hotels to support its tourism ...
Narariya Dita Handani +2 more
doaj +1 more source

