Results 261 to 270 of about 17,596,944 (314)
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Online review helpfulness: the moderating effects of review comprehensiveness

, 2021
Consumers’ evaluation of online review helpfulness has been widely examined. The extant literature suggests that the attributes of review content (e.g. review length and extremity) influence review helpfulness. However, review length cannot fully reflect
Yi Liu, Han-fen Hu
semanticscholar   +1 more source

Understanding online review behaviors of patients in online health communities: an expectation-disconfirmation perspective

Information Technology and People, 2021
PurposeAlthough online health communities (OHCs) and online patient reviews can help to eliminate health information asymmetry and improve patients' health management, how patients write online reviews within OHCs is poorly understood.
Qin Chen, Jiahua Jin, Xiangbin Yan
semanticscholar   +1 more source

Impact of Sentiment Analysis in Fake Online Review Detection

2021 International Conference on Information and Communication Technology for Sustainable Development (ICICT4SD), 2021
Online business is one of the rapidly growing business sectors of current world. Now-a-days people purchase a lot of things from online shopping sites. Sales of online products are most often review driven.
Rakibul Hassan, M. Islam
semanticscholar   +1 more source

Diversified Online Review Websites as Accelerators for Online Impulsive Buying: The Moderating Effect of Price Dispersion

, 2021
Impulsive online buying is receiving more attention. This study finds that certain characteristics of online reviews lead consumers to buy impulsively online.
Chun-Der Chen, Edward C. S. Ku
semanticscholar   +1 more source

How online review richness impacts sales: An attribute substitution perspective

J. Assoc. Inf. Sci. Technol., 2021
Richer forms of online reviews such as videos or follow‐on reviews convey ‘additional information and can attract consumers’ attention. However, prior studies focused mostly on the relationship between aggregated online reviews and sales.
Hang Yin, Shuang Zheng, W. Yeoh, Jie Ren
semanticscholar   +1 more source

A Tangled Web: Should Online Review Portals Display Fraudulent Reviews?

Information systems research, 2020
Consumers rely on review platforms when deciding where to stay, where to eat, what movies to watch, or even which doctor to use. This is great for consumers, but it has makes online review platforms a target for fraud.
Uttara M. Ananthakrishnan   +2 more
semanticscholar   +1 more source

Online Reviews

Journal of Travel Research, 2014
Online reviews have become one of the most influential information sources for consumer decision making. The current research aims to contribute to our understanding of the following question: When consumers are faced with multiple online reviews with mixed information, do they turn to various peripheral factors in order to form their prepurchase ...
Lu Zhang   +2 more
openaire   +1 more source

Online review analytics for hotel quality at macro and micro levels

Industrial management & data systems, 2020
PurposeThis study was to develop a methodology of online review analytics for hotel quality management at macro and micro levels. The macro level was for understanding the service properties critical to quality and future development. The micro level was
Yu-Hsiang Hsiao, Yu-Ting Hsiao
semanticscholar   +1 more source

When profile photos matter: the roles of reviewer profile photos in the online review generation and consumption processes

, 2020
Many online review sites, such as TripAdivisor.com, encourage review posters to upload a profile photo to improve the perceived reliability of online reviews. This study aims to examine the roles of reviewer profile photos in the online review generation
Jong Min Kim, Miyea Kim, Sookyoung Key
semanticscholar   +1 more source

Investigating the influence of regulatory focus on the efficacy of online review volume versus valence

, 2020
Purpose Valence and volume of online reviews are generally considered to influence sales positively. However, existing findings regarding the relative influence of these two components have been inconclusive.
Elika Kordrostami   +2 more
semanticscholar   +1 more source

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