Results 1 to 10 of about 200,910 (136)
Mathematics, 2022 Online English education has become a very common way of educating and learning during the coronavirus pandemic. However, the weight analysis index for the service quality survey of the online English education industry remains a research gap during this
Yu-Yu Ma, Jwu-Jenq Chen, Chia-Liang Lin
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Mathematics, 2023 Online English teaching remains prevalent post-pandemic, yet there is a significant research gap in assessing service quality during this period. Thus, this study employs a hybrid FANP and GRA method to evaluate critical factors sustaining high service ...
Yu-Yu Ma, Chia-Liang Lin, Hung-Lung Lin
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Mathematics, 2023 Online education has been still a common way for teaching and learning in the post epidemic era. However, the related research on service quality for the online Yue kiln celadon art education industry is still a vital research gap during this period. Thus, a hybrid method of FANP and GRA is proposed in this study to analyse and evaluate the key factors
Chia-Liang Lin
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Green safety index representing traffic levels of service for online application
IET Intelligent Transport Systems, 2016 The traditional roadway level of service (LOS) is based on the volume–capacity (V/C) ratio, which measures the volume of traffic. However, this approach does not follow the green transport trend, and it lacks the comprehensive concepts of time cost, environmental protection, and potential social cost of traffic safety.
Tang-Hsien Chang
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Evaluation and Program PlanningIn the post-COVID-19 era, online education is still a common way of teaching and learning. However, related research on service quality for online physics education is still an important research gap in this period. Therefore, a hybrid multiple-criteria decision making (MCDM) model is proposed in this study to analyse and evaluate the key factors for ...
Yu-Yu Ma, Chia-Liang Lin
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Development of E-administration Services in Poland [PDF]
Zeszyty Naukowe Wyższej Szkoły Finansów i Prawa w Bielsku-Białej, 2019 Rozwój technik komunikacyjnych i informacyjnych powoduje, że wymagania obywateli wobec administracji państwowej są coraz większe. Aktualnie społeczeństwo wymaga ciągłego poszerzania usług administracyjnych w formie elektronicznych kanałów dostępu do ...
Władysław Świątek
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Acta Agriculturae Scandinavica. Section B, Soil and Plant Science, 2021 Due to the failure of the existing systems to convert online service reputation evaluation, the accuracy, average recall rate and average comprehensive index of online service reputation evaluation show a straight-line downward trend.
Jia Baoyu, Yu Zhaoji, Zhao Yingzi
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Gojek VS Grab: Which One Is Better in Creating Customer Satisfaction and Loyalty?
Business and Finance Journal, 2022 Online ride-hailing is now becoming a popular option for customers to travel worldwide, including for consumers in Indonesia. However, the Covid-19 pandemic caused many force majeure problems for companies serving online ride-hailing services.
Berto Mulia Wibawa +5 more
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The determinants of customer loyalty in the Indonesian ride-sharing services: offline vs online [PDF]
Innovation & Management Review, 2019 Purpose – This study aims to analyze the effect of service quality on trust, satisfaction and loyalty by adopting two models, namely, conventional service quality model from Parasuraman and information systems (IS) success model from Delone and McLean ...
Adi Kuswanto +3 more
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Proceedings, 2022 A good online learning system service performance can reduce the negative influence of the learning environment, which in turn can increase the effectiveness of the learning process.
Heri Yuliyanto +5 more
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