Results 1 to 10 of about 321 (253)
Consumers’ adoption of parcel locker service: protection and technology perspectives
Cogent Business and Management, 2022 This study examines consumers’ decision to select parcel locker service with regard to privacy concerns and perceptions toward technology based on protection motivation theory and the technology acceptance model.
Christina Chung +2 more
exaly +5 more sources
Determinants of customer satisfaction with parcel locker services in last-mile logistics
Asian Journal of Shipping and Logistics, 2022 Based on the service quality (SERVQUAL) model and logistics service quality (LSQ) model, this study investigates the antecedents of customer satisfaction with parcel locker services in last-mile logistics.
Po-Lin Lai, Mingjie Fang, Hyunmi Jang
exaly +3 more sources
Spatial accessibility and equity analysis of Amazon parcel lockers facilities. [PDF]
J Transp Geogr, 2021 The onset of the COVID-19 pandemic has accelerated the growth of e-commerce and home deliveries. Automated parcel lockers are a way to improve delivery efficiency, but despite their rapid growth, little is known about their accessibility and equity impacts. Among e-commerce players in the U.S., Amazon stands out by its large market share. This research
Schaefer JS, Figliozzi MA.
europepmc +4 more sources
Mathematics, 2022 The planning of the location service areas of smart parcel locker facilities became a critical aspect of logistics last mile delivery. In e-commerce, the efficiency of delivering merchandise from retailer warehouses to customers determines the ...
Tzu-An Chiang
exaly +3 more sources
A Simulated Annealing Algorithm for the Vehicle Routing Problem With Parcel Lockers [PDF]
IEEE Access, 2022 Due to the growth in e-commerce, city logistics needs to cope with the rise of customers’ demand. Consequently, it adds to the complexity of the last-mile delivery process. Moreover, this process often contributes significantly to the distribution
Vincent F. Yu +5 more
doaj +2 more sources
New neighborhood, old habits? Delivery preferences of residents in new development areas and their assessment of alternative parcel logistics concepts: a case study of Berlin [PDF]
Journal of Shipping and Trade, 2023 Various alternative solutions for sustainable last-mile parcel deliveries have been piloted and partially put into operation in Europe in the past decade. However, these delivery concepts have mainly been considered in inner-city areas.
Johannes Gruber +2 more
doaj +2 more sources
Parcel-Locker-Sharing Model for E-Commerce Logistics Service Providers
MathematicsIn the e-commerce last-mile delivery process, the asset operators (logistics service providers who own parcel locker facilities) support their delivery service with parcel lockers, while the non-asset operators (logistics service providers without parcel
Wah Pang, Ruixuan Jiang
exaly +3 more sources
Applied Sciences (Switzerland)Integrating passenger and parcel transportation via transit (also known as transit co-modality) has been regarded as a potential solution to sustainable transportation, in which well-planned locations for parcel lockers are crucial for transferring ...
Baicheng Li
exaly +3 more sources
Automated Parcel Locker Configuration Using Discrete Event Simulation
SystemsAutomated parcel lockers (APLs) are transforming urban last-mile delivery by reducing failed distributions, decoupling delivery from recipient availability, optimizing carrier routes, reducing carbon foot-print and mitigating traffic congestion.
Eugen Rosca +4 more
doaj +2 more sources
A Complex Network Science Perspective on Urban Parcel Locker Placement
Big Data and Cognitive ComputingThe rapid rise of e-commerce is intensifying pressure on last-mile delivery networks, making the strategic placement of parcel lockers an urgent urban challenge.
Enrico Corradini +5 more
doaj +2 more sources