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Special Issue 2024: Transforming Experience in Non-Hospital Settings

Patient Experience Journal, 2023
Patient Experience Journal(PXJ) is excited to announce the call for submissions for its July/August 2024 special issue focused on exploring how healthcare organizations are transforming experience in non-hospital settings.
Patient Experience Journal
doaj   +1 more source

Developing a feedback-rich culture in academic medicine: the effect of coaching and 360-feedback on physician leadership

BMC Medical Education, 2022
Background This is a time of unprecedented change in healthcare. More physicians are being tasked with stepping into a variety of leadership roles without having received the training needed to be an effective leader.
Rachel Schwartz, Barbette Weimer-Elder, Elizabeth Wilkins, Dan Deka, Stephanie Wong, Bryan K. Dang, Ryan Brown, Merisa Kline, Lawrence Kwan   +8 more
doaj   +1 more source

Categorizing and Rating Patient Complaints: An Innovative Approach to Improve Patient Experience

Journal of Patient Experience, 2021
The Ombudsman Office at a large academic medical center created a standardized approach to manage and measure unsolicited patient complaints, including methods to identify longitudinal improvements, accounting for volume variances, as well as incident ...
Stephanie Bayer JD, Paul Kuzmickas JD, Adrienne Boissy MD, MA, Susannah L. Rose PhD, MS, Mary Beth Mercer MPH   +4 more
doaj   +1 more source

Testing a modified electronic version of the Edmonton symptom assessment system-revised for remote online completion with ambulatory cancer patients in Alberta, Canada

Digital Health, 2023
Objective The cancer program in Alberta, Canada routinely collects patient-reported outcomes using the Edmonton symptom assessment system-revised (ESAS-r).
Linda Watson, Claire Link, Siwei Qi, Andrea DeIure, Lindsi Chmielewski, April Hildebrand, Louise Smith, Lisa Barbera   +7 more
doaj   +1 more source

Developing an Inpatient Relationship Centered Communication Curriculum (I-RCCC) rounding framework for surgical teams

BMC Medical Education, 2023
Background Morning rounds by an acute care surgery (ACS) service at a level one trauma center are uniquely demanding, given the fast pace, high acuity, and increased patient volume.
Aussama K. Nassar, Barbette Weimer‑Elder, Rachel Yang, Merisa Kline, Bryan K. Dang, David A. Spain, Lisa M Knowlton, Andre B. Valdez, James R. Korndorffer, Tyler Johnson   +9 more
doaj   +1 more source

Special Issue – July/August 2023: Emerging Frontiers in Human Experience

Patient Experience Journal, 2022
Patient Experience Journal (PXJ) is excited to announce the call for submissions for its July/August 2023 special issue focused on exploring the emerging frontiers of human experience in healthcare.
Patient Experience Journal
doaj  

Quantifying the Impact of Family Doctors on the Care Experiences of Patients with Cancer: Exploring Evidence from the 2021 Ambulatory Oncology Patient Satisfaction Survey in Alberta, Canada

Current Oncology, 2023
Oncology programs across Canada are reaching capacity as more Canadians are diagnosed with and treated for cancer each year. There is an increasing need to share care with family doctors, however it is unclear how this type of care impacts patient ...
Linda Watson, Claire Link, Siwei Qi, Andrea DeIure   +3 more
doaj   +1 more source

Informal carers’ perspectives on the delivery of acute hospital care for patients with dementia: a systematic review

BMC Geriatrics, 2018
Background Providing high quality acute hospital care for patients with dementia is an increasing challenge as the prevalence of the disease rises. Informal carers of people with dementia are a critical resource for improving inpatient care, due to their
Sarah Beardon, Kiran Patel, Bethan Davies, Helen Ward   +3 more
doaj   +1 more source

The reported impact of public involvement in biobanks: A scoping review

Health Expectations, 2020
Background Biobanks increasingly employ public involvement and engagement strategies, though few studies have explored their impact. This review aims to (a) investigate how the impact of public involvement in biobanks is reported and conceptualized by ...
Lidia Luna Puerta, Will Kendall, Bethan Davies, Sophie Day, Helen Ward   +4 more
doaj   +1 more source

Why are Patient Portals Important in the Age of COVID-19? Reflecting on Patient and Team Experiences From a Toronto Hospital Network

Journal of Patient Experience, 2022
The COVID-19 pandemic has changed how care is being delivered in Canada. With conventional in-person care being transitioned to virtual care, the approach that patients are able to engage and access their care has dramatically changed.
Brian Lo, Rebecca Charow, Sarah Laberge, Vasiliki Bakas, Laura Williams, David Wiljer   +5 more
doaj   +1 more source