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Special Issue 2024: Transforming Experience in Non-Hospital Settings [PDF]
Patient Experience Journal(PXJ) is excited to announce the call for submissions for its July/August 2024 special issue focused on exploring how healthcare organizations are transforming experience in non-hospital settings.
Patient Experience Journal
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Initially my husband and I thought that the symptoms I was experiencing (pain in my chest and right hand) were down to muscular pain and due to me carrying our baby around.1 This pain gradually increased and …
, Patel, Roxy, Senior
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The impact of improved treatments for the management of hormone-sensitive breast cancer extends beyond clinical responses. Thanks to appropriate literature and access to the internet, patient awareness of treatment options has grown and patients are now, in many cases, able to engage their oncologists in informed conversations regarding treatment and ...
Harbeck, Nadia, Haidinger, Renate
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Background This is a time of unprecedented change in healthcare. More physicians are being tasked with stepping into a variety of leadership roles without having received the training needed to be an effective leader.
Rachel Schwartz +8 more
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Categorizing and Rating Patient Complaints: An Innovative Approach to Improve Patient Experience
The Ombudsman Office at a large academic medical center created a standardized approach to manage and measure unsolicited patient complaints, including methods to identify longitudinal improvements, accounting for volume variances, as well as incident ...
Stephanie Bayer JD +4 more
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Objective The cancer program in Alberta, Canada routinely collects patient-reported outcomes using the Edmonton symptom assessment system-revised (ESAS-r).
Linda Watson +7 more
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Background Morning rounds by an acute care surgery (ACS) service at a level one trauma center are uniquely demanding, given the fast pace, high acuity, and increased patient volume.
Aussama K. Nassar +9 more
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Oncology programs across Canada are reaching capacity as more Canadians are diagnosed with and treated for cancer each year. There is an increasing need to share care with family doctors, however it is unclear how this type of care impacts patient ...
Linda Watson +3 more
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It's not often that I'm ill and I had no intention of saying anything, but Bill brought it up for me because I wouldn't.1 Nineteen years ago I'd gone to my previous GP with bad stomach pains, and he just told me that it was an ulcer, so I always put it down to an ulcer.
Denise Prior, James Heathcote
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