Results 221 to 230 of about 122,545 (272)

Process mapping the patient journey: an introduction

BMJ, 2010
Process mapping enables the reconfiguring of the patient journey from the patient’s perspective in order to improve quality of care and release resources. This paper provides a practical framework for using this versatile and simple technique in hospital.
Timothy M, Trebble, Navjyot, Hansi, Theresa, Hydes, Melissa A, Smith, Marc, Baker   +4 more
openaire   +2 more sources

SEIPS-based patient journey mapping: Application to a patient visit in the emergency department

Proceedings of the Human Factors and Ergonomics Society Annual Meeting, 2022
Patient Journey Mapping (PJM) is an emerging method to describe complex health care processes from the patient perspective. In this paper we describe a novel PJM method that integrates the SEIPS model, in particular the five work system elements (i.e ...
Kathryn L. Wust, Hanna J. Barton, N. Werner, Rachel A. Rutkowski, P. Hoonakker, M. Shah, B. Patterson, Michael S. Pulia, Denise M Buckley, Maureen A. Smith, Barbara King, P. V. Dail, P. Carayon   +12 more
semanticscholar   +1 more source

Patient journey modelling as a policy mapping method

Proceedings of the Australasian Computer Science Week Multiconference, 2016
Current methods for analysing and understanding concepts of policy suggest a general focus on singular elements of the policy environment. By breaking down these policy elements into individual elements for analysis can potentially compromise level of understanding of the policy environment as a whole as other influencing factors are often disregarded ...
Rosemary Sayvong, Joanne Curry
openaire   +1 more source

The "Snail Model": Mapping the patient journey through an experiential standpoint

MECOSAN
BackgroundPatient journey mapping is widely considered a helpful tool to enhance the patient experience by supporting practitioners in the provision of patient-centered care. PurposeThe ultimate goal of this paper is to introduce an all-encompassing framework that integrates the experientialdimension of care into the major phases of the patient journey,
Agnese Palvarini
openaire   +2 more sources

Using patient journey mapping and provider workflows to understand process barriers to pediatric mental and behavioral health care in emergency departments.

Applied Ergonomics
With the rise in mental and behavioral health (MBH) conditions among school-age children in the United States (US), the number of Emergency Department (ED) visits have also increased.
D. Soman, S. N. Koscelny, David M. Neyens, Ann Dietrich, Meera Narasimhan, Kevin M. Taaffe, David Allison, Anjali Joseph   +7 more
semanticscholar   +1 more source

Mapping the Treatment Journey for Patients with Prostate Cancer

2018 IEEE International Conference on Healthcare Informatics (ICHI), 2018
For patients with a chronic disease such as prostate cancer, their possible journeys through treatment can be mapped as a state diagram, which now can be implemented as an electronic health record (EHR) Care Path, generating novel data for analysis and visualization.
Vaishnavi Kannan, Duwayne L. Willett, Pamela J. Goad, Claus G. Roehrborn, Mujeeb A. Basit   +4 more
openaire   +1 more source

Abstract FR583: Patient Journey Mapping To Understand Black Women's Experiences With Hypertensive Disorders Of Pregnancy: Insights From Patients, Healthcare Providers, And Perinatal Support Workers

HYPERTENSION
Background: Black women with hypertension in pregnancy face increased risks of adverse pregnancy, birth, and postpartum outcomes as well as long-term cardiovascular complications.
Noelene K. Jeffers, H. Jordan, Yordanos Tesfai, Aris Stovall, C. Himmelfarb, Dorbor Tarley   +5 more
semanticscholar   +1 more source

Using Journey Mapping to Visualize Patient Experiences for Quality Improvement Initiatives

Proceedings of the International Symposium on Human Factors and Ergonomics in Health Care, 2022
Journey mapping is a powerful user experience tool depicting customers’ interactions with an enterprise. This paper shows how the U.S. Department of Veterans Affairs (VA) Office of Mental Health and Suicide Prevention (OMHSP), and the Veterans Health Administration (VHA) Office of Health Informatics (OHI) Human Factors Engineering Group, utilized ...
Kyle Maddox, Anthony Masalonis, Aneesa Motiwala, Kathleen Adams, Nakina Eugene, Ross Speir   +5 more
openaire   +1 more source

AI-Powered Healthcare Contact Centers: Real-Time Patient Journey Mapping and Dynamic Call Prioritization

Journal of Computer Science and Technology Studies
The incorporation of advanced computational intelligence within healthcare communication hubs signifies a revolutionary advancement in patient-focused medical service delivery.
Suresh Padala
semanticscholar   +1 more source

Process mapping: looking at the patient's full journey

British Journal of Healthcare Assistants, 2017
By looking at the patient's journey though the care service, improvements can be implemented to make the delivery of health services more effective. If parts of the patient's journey are analysed, it is possible to identify constraints and bottlenecks that make this journey less effective.
openaire   +1 more source