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The non-monetary benefits of mobile commerce: Extending UTAUT2 with perceived value

International Journal of Information Management, 2019
Consumers can conduct mobile commerce via their smartphones. They can search for products and when ready, they pay and have the products delivered to their homes. By sharing personal information, they receive faster and more customized service.
Norman Shaw, Ksenia Sergueeva
semanticscholar   +3 more sources

Modelling the relationship between hotel perceived value, customer satisfaction, and customer loyalty

Journal of Retailing and Consumer Services, 2019
This study using structural equation modelling (SEM) investigates the relationship between the dimensions of customer perceived value, customer satisfaction, and customer loyalty in the context of hotels.
Mohammed El-Adly
semanticscholar   +3 more sources

Understanding consumers’ willingness to use ride-sharing services: The roles of perceived value and perceived risk

Transportation Research Part C: Emerging Technologies, 2019
In order to popularise the sustainable transport innovation of ride-sharing, it is critical for service providers and policymakers to understand the factors affecting ride-sharing willingness of potential users.
Yu Wang   +3 more
semanticscholar   +3 more sources

Consumer perceived value and impulse buying behavior on mobile commerce: The moderating effect of social influence

Journal of Retailing and Consumer Services, 2021
Feng Yang   +3 more
semanticscholar   +3 more sources

The influence of e-customer satisfaction, e-trust and perceived value on consumer's repurchase intention in B2C e-commerce segment

Asia Pacific Journal of Marketing and Logistics, 2021
PurposeThis research study investigates the factors that influence e-customer satisfaction, e-trust, perceived value and consumers repurchase intention in the context of the B2C e-commerce segment.
M. Miao   +5 more
semanticscholar   +1 more source

Contextual perceived value?

Business Process Management Journal, 2007
PurposeThe purpose of this paper is to propose and validate the mobile commerce (MC) consumers' repurchase intention (RPI) model including technology acceptance model (TAM), customer satisfaction (CS), and contextual perceived value (CPV) of marketing offer as a new MC‐specific construct.Design/methodology/approachA survey instrument was used to gather
ThaeMin Lee, JongKun Jun
openaire   +1 more source

Hospital Perceived Value

Health Care Management Review, 2006
The creation, distribution and communication of value have been considered to be the key element of marketing (American Marketing Association, 2004, www.marketingpower.com). The aim of this article is to identify the indicators of perceived value in a hospital context. The results show that perceived quality and emotions are key dimensions of perceived
openaire   +2 more sources

The influence of perceived food quality, price fairness, perceived value and satisfaction on customers’ revisit and word-of-mouth intentions towards organic food restaurants

Journal of Retailing and Consumer Services, 2019
The emerging trend of organic food consumption is manifested by the opening of organic food restaurants in the hospitality sector. In this respect, drawing on cue utilization theory, stimulus-organism-response (S–O-R) theory, equity theory and the ...
F. Konuk
semanticscholar   +1 more source

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