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Smart IVR Service Platform

2012 Annual SRII Global Conference, 2012
The traditional IVR or Interactive Voice Response is a voice interface with a computer over a phone line. To avoid the burden to hold the IVR hardware and software, we introduce the Smart IVR which is organized in the same concept with a cloud computing. It includes an IaaS, a PaaS and a SaaS platform.
Ananlada Chotimongkol   +2 more
openaire   +1 more source

Platforms and services

Communications of the ACM, 2010
Combining new consumer devices and Internet platforms with online services and content is proving to be a successful strategy.
openaire   +1 more source

Toward a blockchain cloud manufacturing system as a peer to peer distributed network platform

Robotics and Computer-Integrated Manufacturing, 2018
New emerging manufacturing paradigms such as cloud manufacturing, IoT enabled manufacturing and service-oriented manufacturing, have brought many advantages to the manufacturing industry and metamorphosis the industrial IT infrastructure.
Zhi Li, A. Barenji, George Q. Huang
semanticscholar   +1 more source

A service platform for on-line games

Proceedings of the 2nd workshop on Network and system support for games, 2003
Providing a satisfying experience for players of on-line first-person and multiplayer role-playing games is greatly influenced by the distribution and scalability of the game server infrastructure. Deploying a large, dedicated server infrastructure to support a single game title, however, is an expensive approach that does not make the best use of ...
Debanjan Saha, Sambit Sahu, Anees Shaikh
openaire   +1 more source

Multiservice platforms for data services

BT Technology Journal, 1998
The potential for broadband and data services is large and continues to expand for the foreseeable future. Consideration of the cost-effective delivery and support of both new, advanced services, as well as existing services, has led to the driver for multiservice platforms (MSPs).
D. J. Lewis   +4 more
openaire   +1 more source

Product Service Platform to improve care systems for elderly living at home

, 2019
Background Population aging is inducing governments to redesign their healthcare models. One policy measure aimed at reducing healthcare expenditures and improving services is to encourage people to age-in-place.
Roberto Menghi, A. Papetti, M. Germani
semanticscholar   +1 more source

Modular logistics service platform

Proceedings of 2010 IEEE International Conference on Service Operations and Logistics, and Informatics, 2010
Providing customized services to satisfy the customers from different industry background is the emerging and critical issue of the success of the third party logistics company. This paper develops a modular logistics service platform for the third party logistics providers who are facing varied customer requirements from different industries ...
Yong Lin, Jing Luo, Li Zhou 0004
openaire   +1 more source

Tailored platforms as cloud service

2015 IEEE 13th International Symposium on Intelligent Systems and Informatics (SISY), 2015
Cloud computing is one of the key tools used in the analysis of big data. Cloud users have the option to work with the infrastructure (IaaS) or with the platform (PaaS). At first glance it may seem that PaaS is an ideal tool for this task. However, a closer look at PaaS reveals that there are several problems regarding clouds.
Martin Bobák 0001   +2 more
openaire   +1 more source

Service-Level Interoperability Issues of Platform as a Service

2015 IEEE World Congress on Services, 2015
The numerous heterogeneities among different providers make platform as a service interoperability an interesting and complex research and practical problem. For example, each provider offers its own remote application programming interfaces (APIs). The main aim of this paper is to identify and address service- level interoperability issues when using ...
Darko Androcec   +2 more
openaire   +2 more sources

Web services in third-generation service platforms

Bell Labs Technical Journal, 2002
In third-generation (3G) networks, third-party service developers will have access to the mobile network resources using open network interfaces, such as the 3rd Generation Partnership Project's (3GPP's) Open Service Access (OSA). The service platforms that offer these interfaces provide interoperability, third-party access, and ease of use, which goes
Ko Lagerberg   +2 more
openaire   +1 more source

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