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Service Capability: Capability Quality and Capability Process
2013Along with the arrival of the service economy, more and more companies start to pay attention to service capability, but how to enhance the service capability effectively, is still a theoretical and academic question to solve. This paper argue that the nature of service capacity is essentially a kind of energy, and defines the service capability from ...
Xi-qiu Wang, Can Li
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2021
Process capability analysis is a method to analyze whether the given process can achieve its tasks based on the predefined requirements or not. The primary concern of process capability analysis is whether the part that we want to produce can meet the engineering specifications or not. Capability analysis is applied to understand the process competence
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Process capability analysis is a method to analyze whether the given process can achieve its tasks based on the predefined requirements or not. The primary concern of process capability analysis is whether the part that we want to produce can meet the engineering specifications or not. Capability analysis is applied to understand the process competence
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Process Capability Optimization
Quality Engineering, 2002This paper presents a multiple objective approach to process capability optimization. It identifies the key input and output variables, provides examples and analysis. The techniques explored are: 1. Finding the mean shift that optimizes various output performance objectives, such as minimizing the fraction nonconforming or maximizing Cpk, and 2 ...
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Mid-American Journal of Business, 1999
Process capability is the ability of a process to consistently meet specified customer-driven requirements, and is often reported in terms of capability indices and ratios. In this paper we briefly discuss these indices and ratios, as well as their managerial implications.
Susan K. Humphrey, Timothy C. Krehbiel
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Process capability is the ability of a process to consistently meet specified customer-driven requirements, and is often reported in terms of capability indices and ratios. In this paper we briefly discuss these indices and ratios, as well as their managerial implications.
Susan K. Humphrey, Timothy C. Krehbiel
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Process Capability Measurement
The TQM Magazine, 1990Assert that capability indices quantify process improvement in a simple way and, when used correctly, provide relevant benchmarks. Considers it important that managers fully understand the power and limitations of this quality tool. Asserts the process is on target when Cp and Cpk are equal.
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Journal of Quality Technology, 1986
The capability indices Cp, CPU, CPL, k and Cpk are presented and related to process parameters. These indices are shown to form a complementary system of measures of process performance, and can be used with bilateral and unilateral tolerances, with or ..
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The capability indices Cp, CPU, CPL, k and Cpk are presented and related to process parameters. These indices are shown to form a complementary system of measures of process performance, and can be used with bilateral and unilateral tolerances, with or ..
openaire +1 more source