Factors influencing the nature of client complaint behaviour in the aftermath of adverse events
Abstract Background Negative veterinary client complaint behaviour poses wellbeing and reputational risks. Adverse events are one source of complaint. Identifying factors that influence adverse event‐related complaint behaviour is key to mitigating detrimental consequences and harnessing information that can be used to improve service quality, patient ...
Julie Gibson +3 more
wiley +1 more source
Workplace Violence in Indonesian Clinical Learning Environments: Cultural and Organisational Contexts Shaping Nursing Students' Experiences. [PDF]
Rantung GAJ +4 more
europepmc +1 more source
Linguistic Markers of Destructive Leadership: An Exploratory Cross‐domain Study
Abstract This article examines how destructive leadership in politics and business is reflected in distinctive patterns of language use. Drawing on Pennebaker's psycholinguistic theory and his Linguistic Inquiry and Word Count (LIWC) analytical framework, we report two studies.
Eugene Sadler‐Smith +4 more
wiley +1 more source
Evaluating Individual, Professional, and Work Environment Characteristics That Impact Intensive Care Nurses' Attitudes Toward Wasteful Behaviors. [PDF]
Yildiz CÇ +4 more
europepmc +1 more source
Views from the Inside: Reflections on the Modern Hospital
Abstract There's a constant refrain in the press, on social media and from populist politicians that the NHS is dying on its feet. How accurate is this picture? This article takes a behind‐the‐scenes look at daily life in a modern, big city hospital. The Queen Elizabeth is now the biggest workplace in Birmingham.
Jon Bloomfield
wiley +1 more source
Emancipatory Theory of Compassion in Action: Power, the Unspeakable, and Compassionate Resistance in Nursing Ethics. [PDF]
Hardin JB.
europepmc +1 more source
This article analyses the ways characteristics associated with the ‘Schedule Tribe’ (‘ST’) category in India shape situated acts of relating to others with either deference or assumed superiority. Ethnography shows how within an indigenous Adivasi community the traits that determine identification within the group generate feelings of entitlement and ...
Thomas Herzmark
wiley +1 more source
Conduct and counter-conduct in everyday patient encounters: a foucauldian interpretation of nurses' lived experiences in forensic psychiatric inpatient care. [PDF]
Hammarström L, Andreassen Devik S.
europepmc +1 more source
Can a good death occur for those who balance on the edges of grievability? In Bali, where death marks a transition within the cycles of reincarnation, a good death depends on the mortuary care performed by intimate others – care that may be foreclosed to those whose lives are shaped by stigma.
Sylvia Tidey
wiley +1 more source
Practice Environment and Job Outcomes Among Primary Care Nurse Practitioners Caring for Patients With Dementia. [PDF]
Poghosyan L +8 more
europepmc +1 more source

