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The SERVICE Framework: A Public‐service‐dominant Approach to Sustainable Public Services [PDF]
In this paper we argue that the new public management has been a flawed paradigm for public services delivery that has produced very internally efficient but externally ineffective public service organizations. Subsequently we develop the SERVICE framework for sustainable public services and public service organizations. This framework is rooted within
Osborne, Stephen P. +3 more
openaire +5 more sources
Live attenuated influenza vaccine (LAIV) is widely used to protect humans from seasonal influenza infection, particularly in children. In contrast to inactivated vaccines, the LAIV can induce both mucosal and cellular immune responses.
Anthony C. Marriott +11 more
doaj +1 more source
Public Service Innovation through Public Service Mall
Public service reform is carried out by carrying out a process of change in the bureaucracy which will affect the orientation of public services; at first, the transformation of public services is the adoption of private sector values, which are often profit-oriented services so that people find it difficult to get services.
Abd. Mahmud +2 more
openaire +1 more source
ChAdOx1 nCoV-19 protection against SARS-CoV-2 in rhesus macaque and ferret challenge models
Lambe, Spencer, Thomas, Gilbert and colleagues report on the detailed immune profile of rhesus macaques and ferrets vaccinated against SARS-CoV-2 under high dose challenge.
Teresa Lambe +43 more
doaj +1 more source
This study describes the use of cynomolgus macaques of Chinese origin (CCM) to evaluate the efficacy and immunogenicity of the BCG vaccine against high dose aerosol Mycobacterium tuberculosis challenge.
Laura Sibley +18 more
doaj +1 more source
Reconstituting public service broadcasting
As South Africa moved from formal apartheid to multi-party elections between February 1990 and April 1994, a unique testing ground for theories of media and democracy became available for analysis.
Ruth Teer-Tomaselli, Keyan Tomaselli
doaj +1 more source
Metabarcoding as an effective complement of microscopic studies in revealing the composition of the diatom community – a case study of an oxbow lake of Tisza River (Hungary) with the description of a new Mayamaea species [PDF]
Diatoms are valuable bioindicators and their traditional classification and identification are mainly based on the morphological characteristics of their frustules. However, in recent years, DNA-based methods have been proposed and are rapidly growing in
Tibor Bíró +8 more
doaj +3 more sources
Rhesus (Macaca mulatta) and cynomolgus (Macaca fasicularis) macaques of distinct genetic origin are understood to vary in susceptibility to Mycobacterium tuberculosis, and therefore differences in their immune systems may account for the differences in ...
Laura Sibley +5 more
doaj +1 more source
This study aims to determine the implementation of Know Your Customers (KYC) and Citizen Charter (Service Contract) strategies in increasing employee responsiveness in collecting retribution for Bone Regency.
Novayanti Sopia Rukmana +1 more
doaj +1 more source
Tweeting Public Service Complaints
Many local governments have added new methods to report public service complaints like submitting a complaint on Twitter, hoping to expand access to more constituents.
William O'Brochta
doaj +1 more source

