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Preparing public service agencies for strategic planning
International Journal of Public Administration, 1987This paper examines the reasons why public sector organizations may not be ready for traditional private sector strategic planning techniques and suggests a typology for diagnosing the CBO's position in relation to planning efforts. It identifies the need for interventions appropriate to the organization climate and begins to explore mechanisms which ...
Pamela A. Posey +2 more
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Public legal service agencies relationship marketing strategies
2011 2nd International Conference on Artificial Intelligence, Management Science and Electronic Commerce (AIMSEC), 2011Relationship marketing has been a major topic in marketing literature but limited research has attempted to conceptualize the relationship and its interactions especially in a Chinese context. This paper provides a comprehensive review on the strategy of relationship marketing in Chinese public legal service agencies.
null Hualin Shen +3 more
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3 Agency‐Type Public Service Bargains
2006AbstractThis chapter discusses the way in which ‘agency’ bargains need to be understood in their rather specific meaning under the law of agency. It then discusses under what circumstances democratic political systems favour agency-type bargains. Agency bargains vary on two key dimensions: on the extent of specific direction under which public servants
Christopher Hood, Martin Lodge
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Agency autonomy, public service motivation, and organizational performance
Public Management Review, 2021While agency theory predicts mixed impacts of agency autonomy on organizational performance conditioned by result-based controls, stewardship theory predicts positive effects.
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Public Perceptions of Rural County Social Service Agencies
The Journal of Sociology & Social Welfare, 1977Data gathered via interviews and mailed questionnaires in two rural counties in Western Wisconsin indicate that large segments of the general citizenry and "public opinion leaders" are generally more supportive of social services than common stereotypes suggest, while also voicing criticism of what are seen as inequities in the administration of ...
Bilby, Robert W., Benson, Robert
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