Results 1 to 10 of about 15,537,354 (362)

Older adults' self-perception, technology anxiety, and intention to use digital public services. [PDF]

open access: yesBMC Public Health
To improve the happiness of the older adults enjoying digital public services, this study examines the structural relationship among self-perception of aging, subjective well-being, technology anxiety, self-efficacy, perceived usefulness, and intention ...
An J   +6 more
europepmc   +2 more sources

Are digital business and digital public services a driver for better energy security? Evidence from a European sample. [PDF]

open access: yesEnviron Sci Pollut Res Int, 2022
This paper empirically analyses the impacts of the digital transformation process in the business and public sectors on energy security (ES). We employ 8 indicators to represent four aspects of energy security, including availability, acceptability ...
Ha LT.
europepmc   +2 more sources

Public Service: Innovation, Public Service Mall, Improving Public Services, Cirebon Regency

open access: yesJurnal Polisci
Background. The Public Service Mall (MPP) is an initiative aimed at promoting good governance in Indonesia by enhancing public service standards based on sound governance principles. The Cirebon Regency Government continues to implement various innovations through the Public Service Mall, managed by the Investment and Integrated One-Stop Service Agency
Gina Salsabila   +2 more
openaire   +2 more sources

The SERVICE Framework: A Public‐service‐dominant Approach to Sustainable Public Services [PDF]

open access: yesBritish Journal of Management, 2015
In this paper we argue that the new public management has been a flawed paradigm for public services delivery that has produced very internally efficient but externally ineffective public service organizations. Subsequently we develop the SERVICE framework for sustainable public services and public service organizations. This framework is rooted within
Osborne, Stephen P.   +3 more
openaire   +6 more sources

Medical Virtual Public Services [PDF]

open access: yesInformatică economică, 2008
The healthcare enterprises are very disconnected. This paper intends to propose a solution that will provide citizens, businesses and medical enterprises with improved access to medical virtual public services.
Iulia SURUGIU, Manole VELICANU
doaj   +2 more sources

AI-driven public services and the privacy paradox: do citizens really care about their privacy?

open access: yesPublic Management Review, 2022
Based on privacy calculus theory, we derive hypotheses on the role of perceived usefulness and privacy risks of artificial intelligence (AI) in public services.
Jurgen Willems   +4 more
semanticscholar   +1 more source

Beyond co‐production: Value creation and public services

open access: yesPublic Administration, 2021
This paper argues for the need to go beyond appreciating co-production as a stand-alone process. Rather it offers a holistic model of value creation for public services, by integrating insights from both the public administration and management and the ...
S. Osborne, G. Nasi, Madeline Powell
semanticscholar   +1 more source

The Expectancy‐Disconfirmation Model and Citizen Satisfaction with Public Services: A Meta‐analysis and an Agenda for Best Practice

open access: yesPAR. Public Administration Review, 2021
1 This is an open access article under the terms of the Creative Commons Attribution-NonCommercial-NoDerivs License, which permits use and distribution in any medium, provided the original work is properly cited, the use is non-commercial and no ...
Jiasheng Zhang   +3 more
semanticscholar   +1 more source

Blockchain for Public Services: A Systematic Literature Review

open access: yesIEEE Access, 2021
Blockchain is heralded as being “the next big thing” that promises to radically transform society and the economy in near-future applications. While scholarly literature on blockchain has largely focused on bitcoin and cryptofinance, in recent years, a ...
Diego Cagigas   +3 more
semanticscholar   +1 more source

A Scoping Review of Empirical Evidence on (Digital) Public Services Co-Creation

open access: yesAdministrative Sciences, 2021
The public sector is facing significant challenges regarding public services provision, including declination of users’ trust and limited resources.
A. P. Rodriguez Müller   +4 more
semanticscholar   +1 more source

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