Results 231 to 240 of about 166,477,360 (253)

From the quality of traditional services to the quality of local e-Government online services: A literature review

Government Information Quarterly, 2016
Alvaro Rocha, Filipe Sa, Manuel Perez Cota   +2 more
exaly  

The measurement of gaps in the quality of hotel services

International Journal of Hospitality Management, 1987
Robert C Lewis
exaly  

Services Quality and Analytics

IEEE Transactions on Services Computing, 2009
openaire   +1 more source

Quality of Electronic Services

Journal of Service Research, 2006
Martin Fassnacht
exaly  

Measurement of Quality of Experience of Video-on-Demand Services: A Survey

IEEE Communications Surveys and Tutorials, 2016
Venkaṭesh Tamarapalli, Deep Medhi
exaly  

Effects of different modes of local public services delivery on quality of life in Spain

Journal of Cleaner Production, 2012
Beatriz Cuadrado-Ballesteros, Isabel-María Garcia-Sanchez   +1 more
exaly  

Service Quality in Multichannel Services Employing Virtual Channels

Journal of Service Research, 2006
Rui Sousa, Christopher A Voss
exaly  

Measuring the quality of relationships in consumer services: an empirical study

European Journal of Marketing, 2003
Sajeev Varki
exaly  

Addressing the What and How of Online Services: Positioning Supporting-Services Functionality and Service Quality for Business-to-Consumer Success

Information Systems Research, 2008
Sameh Al Natour, Izak Benbasat, Ronald T Cenfetelli   +2 more
exaly  

Potential dimensions for a local e-Government services quality model

Telematics and Informatics, 2016
Alvaro Rocha, Filipe Sa, Manuel Perez Cota   +2 more
exaly