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Evaluating Customer Service Effectiveness and Its Impact on Customer Satisfaction: Evidence from Standard Bank, Oshakati, Namibia [PDF]
Business & ITThe quality of customer service has long been recognized as a crucial factor influencing customer satisfaction in the retail banking sector, but technical issues in branch operations and the use of technology in the banking channel continue to play a ...
Tangeni Sitahani +2 more
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Optimization of Operations in Bus Company Service Workshops Using Queueing Theory
VehiclesPublic transport companies are aware that the success of their operations largely depends on the proper sizing and optimization of their processes. Among the key activities are the maintenance and repair of the vehicle fleet.
Sergej Težak, Drago Sever
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Sistemasi: Jurnal Sistem InformasiThe rapid advancement of information technology has encouraged various sectors, including the barbershop industry, to adopt digitalization in order to improve service quality and operational efficiency.
Nanang Kurniawan, Novi Setiani
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Adaptive Boom Barrier Management at ETC Toll Plazas Using Predictive Analytics
IEEE AccessThe management of barrier systems in Electronic Toll Collection (ETC) lanes is crucial for optimizing toll plaza operations by balancing traffic flow, congestion, revenue, and environmental impacts. Open-barrier systems, while reducing vehicle queues and
Pattarapon Klaykul +4 more
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The formalization of the process of servicing trucks at processing points with several stations
Avtomobilʹnyj Transport (Harʹkov)Problem. Today, processing points play a crucial role in the operation of supply chains. The efficiency of such points depends on many factors, including the timeliness of logistics operations, the cost characteristics of such services, and the ...
Fedorov Vitalii, Kovtsur Kateryna
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Journal of Marketing and Consumer Behaviour in Emerging MarketsThe ever-increasing incidences of abandoned goods at checkout points threaten the viability of retail operations in many supermarkets. Abandoned products are associated with reshelving costs, deteriorating value due to multiple handling, and turning ...
Paul Mukucha
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مدیریت اطلاعات سلامت, 2016 Introduction: The queue is one of the most complex social systems in which human lives are inevitably associated with the activities of organizations. Due to the characteristics of healthcare organizations and the critical role that planning plays in ...
Hoda Moradi, Maryam Razavi
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Evaluating the perceived implementation and impact of the chronic dispensing unit in the Western Cape. [PDF]
Front Health ServMatthew I +3 more
europepmc +1 more source
Time aware cyclic queuing forwarding traffic scheduling algorithm considering reallocation and priority sorting (RPS-TACQF). [PDF]
Sci RepShen Y, Chen X, Ma X.
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Multi-Probing Opportunistic Routing in Buffer-Constrained Wireless Sensor Networks. [PDF]
Sensors (Basel)Sun N, Cao S, Liu X, Gao Y, Xu Y, Liu J.
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