Results 21 to 30 of about 51,836 (181)
An Integrated Model of Patient and Staff Satisfaction Using Queuing Theory [PDF]
, 2015 This paper investigates the connection between patient satisfaction, waiting time, staff satisfaction and service time. It uses a variety of models to enable improvement against experiential and operational health service goals.
Clarkson, J +3 more
core +3 more sources
Modelling Dynamic Traffic Loads in Multiserver Queues using G/G/k Queue
E3S Web of ConferencesOperations research and marketing management have benefited greatly from the important science of queuing optimisation. We take into account a multiserver single input G/G/k queue for study.
Vimhala K, Lavanya Gowrishankar
semanticscholar +1 more source
Velocity‐based stowage policy for a semiautomated fulfillment system
Production and Operations Management, EarlyView., 2022 Abstract Online retail fulfillment is increasingly performed by semiautomated fulfillment systems in which inventory is stored in mobile pods that are moved by robotic drives. In this paper, we develop a model that explores the benefits of velocity‐based stowage policies for semiautomated fulfillment systems, also known as robotic mobile fulfillment ...
Tolga Cezik +2 more
wiley +1 more source
Service and price competition when customers are naive
, 2012 We consider a system of two service providers each with a separate queue. Customers choose one queue to join upon arrival and can switch between queues in real time before entering service to maximize their spot utility, which is a function of price and ...
JIANG, Li, LI, Li, LIU, Liming
core +2 more sources
Mixed Polling with Rerouting and Applications [PDF]
, 2013 Queueing systems with a single server in which customers wait to be served at a finite number of distinct locations (buffers/queues) are called discrete polling systems.
Combes, Richard, Kavitha, Veeraruna
core +2 more sources
ControlIt: A Universal Framework for Translational, Adaptive, and Online Brain–Computer Interfaces
Advanced Intelligent Systems, EarlyView.Brain–computer interfaces (BCIs) lack a unified platform that works across signals and algorithms. ControlIt, an open‐source, modular ROS2‐based BCI framework supporting electroencephalography (EEG), electrocorticography (ECoG), and spike‐based decoding across both classification and regression tasks is presented.
Wanlin Yang +12 more
wiley +1 more source
Proceedings of the International Conference on Industrial Engineering and Operations ManagementThis research article proposes the application of Lean Total Quality Management (TQM) and Systematic Layout Planning (SLP) tools to review, standardize and improve the car wash process of a SME in Peru.
Alberto Muñoz +2 more
semanticscholar +1 more source
British Educational Research Journal, EarlyView.Abstract Private supplementary education is burgeoning worldwide, and over 25% of English children have received private tutoring. The neoliberalisation of education and parents' responsibilisation for children's attainment have driven market growth, but not all can afford to participate.
Sarah L. Holloway +2 more
wiley +1 more source
Journal of Consumer Behaviour, EarlyView.ABSTRACT This study examines the impact of self‐checkout technology implementation on B2B customer shopping behavior using a novel methodological approach that combines propensity score matching with difference‐in‐differences analysis on actual point‐of‐sale transaction data.
Jindřich Špička +1 more
wiley +1 more source
Service Work as Lived Experience: A Problematizing Review
Human Resource Management, EarlyView.ABSTRACT Between employee burnout and growing recruitment challenges, a systemic crisis confronts the service industry. One reason lies in the scope of received human resource management (HRM) approaches, which often emphasize organizational performance metrics at the expense of the emotional, social, and material experiences of doing frontline service
Kushagra Bhatnagar +2 more
wiley +1 more source