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Franchise relationship: franchisees’ satisfaction [PDF]
Franchise as business method especially popular become in second half od 20th century (Khams, 2013., 78).Since than as a significant factor in business growth and lever of economic development attracts researches attention. In contest of franchise way of doing business, relation between franchisor and franchisee is crucial for success, not only for the
Zlatica Kavic, Mario Sercer
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Journal of Relationships Research, 2019
AbstractThis article presents the development of an instrument measuring relationship satisfaction, based on the theory that separates ‘relationship quality’ from ‘satisfaction’ concerning the semantic meaning of the concepts, and to evaluate psychometric properties of the new measure. Two studies were conducted in order to investigate the psychometric
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AbstractThis article presents the development of an instrument measuring relationship satisfaction, based on the theory that separates ‘relationship quality’ from ‘satisfaction’ concerning the semantic meaning of the concepts, and to evaluate psychometric properties of the new measure. Two studies were conducted in order to investigate the psychometric
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Relationship Satisfaction and Conflict Style in Romantic Relationships
The Journal of Psychology, 2000The aim of this study was to determine to what extent the association between relationship satisfaction and a negative conflict style in romantic relationships may be due to the frequency of conflict or of conflict not satisfactorily resolved. The 6-item Relationship Assessment Scale (S. S.
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Customer Relationship and Satisfaction
International Journal of Customer Relationship Marketing and Management, 2011This paper establishes if using a comment card provides a reliable form of feedback regarding customer satisfaction in hotels. This exploratory study was conducted at the Jumeirah Beach Hotel-Dubai, UAE. They are a convenient way for guests to complain, make suggestions and praise.
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The relationship between employee satisfaction and customer satisfaction
Journal of Services Marketing, 2012PurposeThis study aims to examine whether the relationship between employee satisfaction (ES) and customer satisfaction (CS) is bilateral or unilateral based on dyadic data. In addition, it seeks to examine the role of moderating variables which have incremental impacts on this link.Design/methodology/approachThe authors conducted an empirical test on ...
Hoseong Jeon, Beomjoon Choi
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Relationship Satisfaction and Risk Factors for Suicide
Crisis, 2017Abstract. Background: Previous studies suggest that troubled romantic relationships are associated with higher risk factors for mental health. However, studies examining the role of relationship satisfaction in suicide risk factors are scarce. Aims: We investigated differences in risk factors for suicide between individuals with high relationship ...
Till, Benedikt +2 more
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The Journal of Sex Research, 2005
This study examined the association between relationship satisfaction and sexual satisfaction over time to provide evidence about possible causal explanations for the association between two variables. Eighty-seven individuals in long-term relationships completed measures of sexual satisfaction and relationship satisfaction at 2 times 18 months apart ...
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This study examined the association between relationship satisfaction and sexual satisfaction over time to provide evidence about possible causal explanations for the association between two variables. Eighty-seven individuals in long-term relationships completed measures of sexual satisfaction and relationship satisfaction at 2 times 18 months apart ...
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