Results 161 to 170 of about 517,690 (288)

Mergers and Attributions: An Examination of M&A Terminations in 1996–2022

Journal of Management Studies, EarlyView.
Abstract Firms often make attributions regarding their actions in managing relationships with shareholders and investors. While research utilizing attribution theory has found that firms tend to attribute negative outcomes to external factors and positive outcomes to internal ones, this behaviour can have both positive and negative consequences ...
Zhe (Adele) Xing, Xiwei Yi
wiley   +1 more source

RELATIONSHIP COMMITMENT DAN CUSTOMER ENGAGEMENT: STIMULUS SERTA KONSEKWENSI PADAKONSUMEN PENGGUNA TRANSPORTASI DARAT

MIX: Jurnal Ilmiah Manajemen, 2016
.The purpose of carrying out this research is to analyze the stimulus and consequence of Relationship commitment and Customer engagement. Moreover, integratedly be able to analyze the effect of Trust, Relationship commitment, Customer engagement towards ...
Sri Vandayuli Riorini, Christina Catur Widayati   +1 more
doaj  

Customer Satisfaction and Repurchase Intention in Terms of E-Commerce Logistics Service Quality and Recovery Service

Sketsa Bisnis
The shift from traditional markets to digital markets makes the community's need for expedition services very high. The increasing number of business competitors in electronic services requires companies to always pay attention to consumer needs and try ...
Amma Fazizah, Antin Rakhmawati, Dewi Nikmatul Husnah   +2 more
doaj   +1 more source

Factors Affecting the Repurchase Intention of Organic Tea among Millennial Consumers: An Empirical Study. [PDF]

Behav Sci (Basel), 2022
Tian H, Siddik AB, Masukujjaman M.
europepmc   +1 more source

City Digitalization and Corporate Financial Fraud: An Information Asymmetry Perspective

Journal of Management Studies, EarlyView.
Abstract One pivotal driver of corporate financial fraud is the information asymmetry between cooperative executives and external stakeholders. We propose that city‐level digitalization can mitigate such information asymmetry and deter financial fraud of local firms.
Lu Shen, Kevin Zheng Zhou, Daokang Luo
wiley   +1 more source

The Effects of Chatbot Service Recovery With Emotion Words on Customer Satisfaction, Repurchase Intention, and Positive Word-Of-Mouth. [PDF]

Front Psychol, 2022
Yun J, Park J.
europepmc   +1 more source

Pengaruh Service Quality, Perceived Value, Customer Satisfaction Terhadap Repurchase Intention Pelanggan Di Resto Buro Bar Surabaya [PDF]

, 2015
Purpose: Penelitian ini bertujuan untuk menjelaskan pengaruh service quality terhadap perceived value, pengaruh perceived value terhadap customer satisfaction dan pengaruh customer satisfaction terhadap repurchase intention.Design/methodologi ...
Hong, B. (Briandy)
core  

If You Want Help, You'd Better Be Green! Investigating the Effects of Sustainability Perceptions on Customer Co‐Creation in New Product Development

Journal of Product Innovation Management, EarlyView.
ABSTRACT Academic Summary This research examines whether and how a firm's sustainable image increases customer co‐creation in new product development (NPD). Across four studies, two scenario‐based experiments (Study 1a: n = 184; Study 2a: n = 285) and two behavior‐based idea contests (Study 1b: n = 197; Study 2b: n = 396), this article evaluates ...
Slawka Jordanow
wiley   +1 more source

How Leisure Involvement Affects Repurchase Intention in Fitness Clubs? The Mediating Role of Commercial Friendship. [PDF]

Front Sports Act Living, 2022
Wang Y, Gao Y, Wang FJ.
europepmc   +1 more source

Pengaruh Customer Experience Terhadap Repurchase Intention (Niat Membeli Ulang) (Survei Pada Konsumen Kfc Di Lingkungan Warga Rw 3 Desa Kandangrejo, Kedungpring, Lamongan) [PDF]

, 2014
This study aims to describe and analyze the effect of customer experience consisting of variables sensory experience, emotional experience, and social experience on repurchase intention or the intention of buying influence over either jointly or ...
Prastyaningsih, A. S. (Ayu)
core   +1 more source