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Factors influencing online auction repurchase intention

Internet Research, 2008
PurposeThe purpose of this study is to integrate expectancy disconfirmation theory (EDT) to explore cognitive beliefs and affect influencing an individual's intention to repurchase in online marketplaces.Design/methodology/approachThe paper used EDT to conduct an empirical study and data were collected from a total of 303 bidders of online auctions.
Yen, C. H., Lu, Hsi-Peng
openaire   +2 more sources

How product design affects repurchase intention, eWOM, and museum visit intention: museum mystery boxes in China

Journal of Travel & Tourism Marketing, 2023
Using partial least squares-structural equation modeling and Hayes PROCESS Macros, this study posits that product design triggers product loyalty and museum visit intention.
Feng Lin, Kisang Ryu
semanticscholar   +1 more source

Influences of Gamification on Repurchase Intention and Intrinsic Motivations in Egyptian Hotels and Travel Agencies: The Mediating Role of Customer Engagement

Journal of Quality Assurance in Hospitality & Tourism, 2023
The current study aims to identify the direct influence of gamification features performed by hotels& travel agencies on customer/traveler repurchase intention and intrinsic motivations.
S. Elgarhy   +2 more
semanticscholar   +1 more source

Service Transformation and Online Repurchase Intention

Proceedings of the Sixteenth International Conference on Electronic Commerce, 2014
In order to specifically address the issue of customer retention in online marketplaces, and drawing from prior related work, we propose service quality, business value and customer loyalty as a three-stage service transformation that extends the impact of reputation to customer loyalty to retain customers.
Yu-Wei Hsu   +2 more
openaire   +1 more source

Customer participation, positive electronic word-of-mouth intention and repurchase intention: The mediation effect of online brand community trust

Journal of Marketing Communications, 2023
This study investigates the relationship between customer participation, positive electronic word-of-mouth intention (peWOMi), online brand community (OBC) trust, and repurchase intention, especially the mediating effect of OBC trust and peWOMi in the ...
Luc Phan Tan
semanticscholar   +1 more source

The COVID-19 pandemic and repurchase intention in building brand engagement in the airline industry

Journal of Hospitality and Tourism Insights, 2023
PurposeGripped by the COVID-19 pandemic, the airline industry has faced many restrictions. Based on the determining factor of repurchase intention, this research paper addresses the roles of brand engagement (BE) and consumer trust during the pandemic ...
M. Shabankareh   +4 more
semanticscholar   +1 more source

How Consumer Attitudes Improve Repurchase Intention

International Journal of E-Services and Mobile Applications, 2017
In this research, we study factors such as perceived ease of use, perceived usefulness and personal innovativeness in order to understand the consumer attitude construct to affect loyalty, satisfaction and repurchasing intention of mobile wallet applications in Thailand.
Donald Amoroso   +1 more
openaire   +1 more source

Impact of perceived corporate social responsibility on peer-to-peer accommodation consumers’ repurchase intention and switching intention

Journal of Hospitality Marketing & Management, 2023
The development of peer-to-peer (P2P) accommodation market has seen multiple platforms providing booking services to consumers. As such consumers’ switching intention is equally important as repurchase intention to platform operators.
S. Huang, Xuequn Wang, Hua Qu
semanticscholar   +1 more source

Halal cosmetics repurchase intention: theory of consumption values perspective

Journal of Islamic Marketing
Purpose By applying the theory of consumption value as a conceptual framework, this study aims to investigate the impact of consumption values, namely, functional value (FV), conditional value (CV), social value (SV), emotional value (EV) and epistemic ...
Eva Syariefah Rachman, Dudi Amarullah
semanticscholar   +1 more source

Understanding customers' satisfaction and repurchase intentions

Internet Research, 2011
PurposeThe aim of this study is to extend DeLone and McLean's IS success model by introducing justice – fair treatments received from the exchanging party – and trust into a theoretical model for studying customers' repurchase intentions in the context of online shopping.Design/methodology/approachThe research model was tested with data from 219 of ...
Yu‐Hui Fang   +2 more
openaire   +1 more source

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