Results 31 to 40 of about 4,818,509 (258)
SAGE Open, 2022 This study investigates the relationship between belief structures (perceived compatibility, self-efficacy, and subjective norm), behavioral adaptation, satisfaction, and continuance intention of a platform-based ride-hailing service called “Grab” in ...
Do Giang Nguyen, M. Ha
semanticscholar +1 more source
Ride-hailing and (dis)Advantage: Perspectives from Users and Non-users
, 2021 The introduction of ride-hailing in cities of Latin America and the Caribbean (LAC) remains a relatively new topic in regional research and a contentious issue in local policy and practice.
Inter-American Development Bank
core +1 more source
, 2021 This paper seeks to shed some light on the different considerations for regulation and governance of ride-hailing platforms in emerging markets, highlighting their positive and negative externalities. Building on an extensive review of the literature and
Inter-American Development Bank
core +1 more source
Promoting customer advocacy in the ride-hailing sector: A generational cohort perspective
South African Journal of Economic and Management Sciences, 2023 Background: Growth in the ride-hailing sector has contributed to intense competition among Transportation Network Companies (TNCs), with many new platforms entering the market and TNC brands aiming to achieve market dominance.
Estelle van Tonder, Daniel Petzer
doaj +1 more source
Will Ride-Hailing Enhance Mobility for Older Adults? A California Survey [PDF]
, 2020 Ride-hailing services such as Lyft and Uber offer a potential mobility option for the growing numbers of aging Californians who risk social and economic isolation if they cannot drive for health or financial reasons.
Shirgaokar, Manish +4 more
core +1 more source
Trust in the Ride Hailing Service of the Sharing Economy
Journal of Organizational and End User Computing, 2021 This paper examines the factors that influence customers’ trust in the ride hailing service (RHS). RHS faces legal, social, and safety concerns making trust critical in using RHS. Drawing on legitimacy and uncertainty reduction theories, we propose a theoretical framework of the antecedents of trust.
Mohammad Said Najjar, Laila Dahabiyeh
openaire +3 more sources
A Pricing Mechanism for Ride-Hailing Systems in the Presence of Driver Acceptance Uncertainty
IEEE Access, 2022 Freelance drivers in ride-hailing systems may strategically accept or reject ride requests based on their projection of the profitability of the assigned rides.
Jie Gao +3 more
doaj +1 more source
Not My Usual Trip: Ride-hailing Characterization in Mexico City
, 2021 With a few exceptions, research on ride-hailing has focused on North American cities. Previous studies have identified the characteristics and preferences of ride-hailing adopters in a handful of cities.
Inter-American Development Bank
core +1 more source
Proceedings of the International Conference on Industrial Engineering and Operations Management, 2023 Ride-hailing business in Indonesia is facing challenges due to the COVID-19 pandemic. This situation urgently needed readjustment to maintain customer satisfaction with unexplored antecedents and its relationships between known variables from before the ...
Delinda Amarajaya +2 more
semanticscholar +1 more source
Sustainability, 2022 The ride-hailing service (RHS) has emerged as a major form of daily travel in many Southeast Asian cities where motorcycles are extensively used.
Hoang-Tung Nguyen +5 more
semanticscholar +1 more source