Customer repurchase intention in service business: a case study of car repair service business
The aim of this study is to determine the relationship between behavioural intention with customer repurchase intention, customer satisfaction, perceived service quality, perceived product quality and perceived price fairness in automobile industry ...
Yafet Eka Prasetya, Julfree Sianturi
doaj +1 more source
The paper objective is to solve the issues related to the increase of reliability, profitability, and safety of modern washing machines on the basis of decrease in dynamic loads under whizzing.
Sergey N. Alekhin +2 more
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The application of S-series ILS specifications data model in civil aircraft customer service system
Civil aircraft customer service is the full support of the main manufacturer from the perspective of customer needs, aircraft performance, and the interests of related parties during the product life cycle. Its data model can coordinate business and data
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Service Selection in Business Service Ecosystem [PDF]
A world-wide community of service providers has a presence on the web, and people seeking services typically go to the web as an initial place to search for them. Service selection is comprised of two steps: finding service candidates using search engines and selecting those which meet desired service properties best. Within the context of Web Services,
Sujoy Basu +4 more
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The revitalization of service orientation: a business services model [PDF]
PurposeDue to the convergence of rapid business developments and digitization challenges, service orientation is back on the research agenda as a concept to improve firms’ business services. Yet, little is known about the type of determinants that are relevant and to what degree they affect a firm’s service-oriented strategy.Design/methodology ...
Albert Plugge +2 more
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Distributed aspect-oriented service composition for business compliance governance with public service processes [PDF]
Service-Oriented Architecture (SOA) offers a technical foundation for Enterprise Application Integration and business collaboration through service-based business components.
Kosala Yapa Bandara +5 more
core +2 more sources
Grid services have come to represent the synthesis of web services and grid computing paradigms. Web services provide the means to modularise software, enabling loosely coupled and novel synthesis. Grid computing removes the binding between functional software components and specific hosting hardware, enabling software to be deployed dynamically over a
David Bell +2 more
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Context modeling and constraints binding in web service business processes [PDF]
Context awareness is a principle used in pervasive services applications to enhance their exibility and adaptability to changing conditions and dynamic environments. Ontologies provide a suitable framework for context modeling and reasoning.
Kosala Yapa Bandara +5 more
core +2 more sources
Documented Experiences among Food Service Businesses towards Future-Proofing the Industry
Food service businesses such as restaurants and catering services encountered challenges during and after the Covid-19 Pandemic. This quasi-phenomenological qualitative research approach documented the idiosyncratic experiences of Food Service Business ...
Eloiza Loren Bahillo
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An Empirical Study on the Impact of Knowledge Intensive Business Service on Technology Innovation of Equipment Manufacturing Industry [PDF]
The knowledge intensive business service has obvious technological innovation effects. It can promote the technological innovation of the equipment manufacturing industry and enhance the innovation capability of the equipment manufacturing industry ...
Fan Xiaonan, Li Jialun
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