Results 181 to 190 of about 448,581 (218)

Discrete emotional responses and face-to-face complaining: The joint effect of service failure type and culture

International Journal of Hospitality Management, 2020
Anna S Mattila
exaly  

CULTURAL SERVICES OF REEFS:

2023
Daniel Morris, Kelly Dunning
openaire   +1 more source

Culture and personal values: How they influence perceived service quality

Journal of Business Research, 2011
Riadh Ladhari, Frank Pons, Gregory Bressolles   +2 more
exaly  

The culture of midwifery in the National Health Service in England

Journal of Advanced Nursing, 1999
Mavis Kirkham
exaly  

Cultural Services

2014
openaire   +1 more source

Cultures of service

2015
openaire   +1 more source

Service innovation in the hotel industry: culture, behavior, performance

Service Industries Journal, 2018
Sarvnaz Baradarani, Hasan Kilic
exaly  

The relative impact of culture, strategic orientation and capability on new service development performance

European Journal of Marketing, 2013
Chris Storey
exaly  

Cultures of service

2010
openaire   +1 more source

Adaptive culture and product/service innovation outcomes

European Management Journal, 2018
Antonio J Verdu-Jover, Lirios Alos-Simo
exaly