Results 201 to 210 of about 448,581 (218)

The culture of the branch team and its impact on service delivery and corporate identity

International Journal of Bank Marketing, 1997
Alan Wilson
exaly  

Marketing culture and marketing effectiveness in service firms

Journal of Services Marketing, 1995
exaly  

Exploring the role of culture in trust development with service providers

Journal of Services Marketing, 2006
Jaebeom Suh, Swinder Janda
exaly  

Customer evaluations of after-sales service contact modes: An empirical analysis of national culture's consequences

International Journal of Research in Marketing, 2002
Ko De Ruyter, Ad De Jong, Martin Wetzels   +2 more
exaly  

Cultural Services: The Basics

2016
openaire   +1 more source

What Kind of Marketing Culture Exists in Your Service Firm? An Audit

Journal of Services Marketing, 1992
exaly  

Cultural Differences and Services

2023
openaire   +1 more source

Culturally Specific Services

2014
openaire   +1 more source

An empirical investigation of the role of culture on service recovery expectations

Managing Service Quality, 2005
exaly  

Ecosystem and Cultural Services

2021
openaire   +1 more source