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Design proposals for the preferred service ecosystem for senior citizens living at home: a service design study [PDF]

Frontiers in Public Health
IntroductionSignificant gaps exist between the preferred and the existing service ecosystem for senior citizens living at home emphasizing the need for transformation.
Christophe Eward Kattouw, Christophe Eward Kattouw, Karina Aase, Karina Aase, Petter Viksveen, Petter Viksveen   +5 more
doaj   +2 more sources

Affordances for tourism service design. [PDF]

Ann Tour Res, 2020
This paper argues that the concept of affordance, which captures the relations between one's abilities and the properties of one's environment, can help in aligning the elements of a tourism service with intended service experiences. We start with a general review of its conceptual basis in ecological psychology and design research, and then elaborate ...
Tomej K, Xiang Z.
europepmc   +3 more sources

Implementation of a digital behavior change intervention (eCHANGE) for weight loss maintenance support: a service design and technology transfer approach [PDF]

Frontiers in Digital Health
Obesity is a chronic disease, and while weight loss is achievable, long-term weight loss maintenance is difficult and relapse common for people living with obesity.
R. A. Asbjørnsen, R. A. Asbjørnsen, R. A. Asbjørnsen, J. Hjelmesæth, J. Hjelmesæth, M. L. Smedsrød, J. Wentzel, M. M. Clark, S. M. Kelders, J. E. W. C. van Gemert-Pijnen, L. Solberg Nes, L. Solberg Nes, L. Solberg Nes   +12 more
doaj   +2 more sources

Design of services or designing for service? The application of design methodology in public service settings

Policy & Politics, 2023
Over the past decade, there has been growing interest in the theory and practice of design in the public sector. Service design aims to improve the experience of public services through a human-centred, iterative and collaborative process of creativity and problem solving.
Strokosch, Kirsty, Osborne, Stephen P.
openaire   +3 more sources

A community-based approach to identifying and prioritising young people’s mental health needs in their local communities

Research Involvement and Engagement, 2023
Background Identifying locally relevant and agreed-upon priorities for improving young people’s mental health, aligned with social and environmental factors, is essential for benefiting target communities. This paper describes a participatory approach to
Ediane Santana de Lima, Cristina Preece, Katie Potter, Ellen Goddard, Julian Edbrooke-Childs, Tim Hobbs, Peter Fonagy   +6 more
doaj   +1 more source

Reflections on New Service Development in Healthcare Industry [PDF]

Revista de Management Comparat International, 2022
The research of new service development in the healthcare industry is just emerging. This is linked to the change of focus of healthcare services from being internally oriented to being focused on patients, but also to the still undeveloped nature of ...
Emil Lucian CRIȘAN
doaj   +1 more source

Introduction to Service Design for UX Designers [PDF]

Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society, 2020
We are witnessing the work of user experience (UX) designers expanding beyond single digital products towards designing customer journeys through several service touchpoints and channels. Greater understanding of the service design approach and the interplay between service design and UX design is needed by UX researchers and practitioners in order to ...
Virpi Roto, Val Mitchell, Stuart Cockbill, Jodi Forlizzi, Jung-Joo Lee, Effie L.-C. Law   +5 more
openaire   +1 more source

CURRENT STATE AND PROBLEMS OF DEVELOPMENT OF THE WATER MANAGEMENT IN THE SOUTH OF RUSSIA

Юг России: экология, развитие, 2017
Aim. The aim is to give a current and retrospective assessment of the state of water resources in the South of Russia and identify key problems in their use.Methods.
T. A. Shebzukhova, A. A. Vartumyan, I. S. Shtapova, N. V. Medyanik, N. P. Zhukovskaya   +4 more
doaj   +1 more source

I Can Do: Co-Designing a Service with and for People with Dementia to Engage with Volunteering

Social Sciences, 2023
This article reports on the co-development of the concept of a skills exchange service for people with early to mid-stage dementia. The service was co-designed with people with dementia, carers and professionals from the health, care and volunteer ...
Kristina Niedderer, Isabelle Tournier, Laura Orton, Steve Threlfall   +3 more
doaj   +1 more source

How to Innovate the Service Design of Leisure Farms: The Innovation of Sustainable Business Models

Journal of Open Innovation: Technology, Market and Complexity, 2020
There is extensive academic literature about service satisfaction, business performance analysis, and management research of leisure farms, but there are still many problems and room for development on how to create customer journey maps for diversified ...
Mengyi Lin, Fu-Yuan Li, Zhe Ji
doaj   +1 more source