Results 11 to 20 of about 1,049,396 (264)
Health Expectations, 2023 Introduction Although youth‐friendly service characteristics have been previously identified, consensus among a representative group of stakeholders about which of these characteristics are truly relevant to the youth‐friendliness of services is ...
Eline Wittevrongel +9 more
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Buildings, 2022 The aim of this study is to determine the relationship between occupants’ emotional attitude, decision behavior, and environmental cognition toward window seats and learning efficiency and the mechanism of this relationship in public spaces (represented ...
Yige Fan +3 more
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Research in Hospitality Management, 2021 This article discusses the implications of the role of semiotics in the design and delivery of luxury event-attendees’ experience. Within the contemporary industry and sector, the place of semiotics within the field of design will be established and its ...
Charles Bladen
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Introduction to Service Design for UX Designers [PDF]
Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society, 2020 We are witnessing the work of user experience (UX) designers expanding beyond single digital products towards designing customer journeys through several service touchpoints and channels. Greater understanding of the service design approach and the interplay between service design and UX design is needed by UX researchers and practitioners in order to ...
Virpi Roto +5 more
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Nordisk Tidsskrift for Helseforskning, 2021 Pasient – og brukermedvirkning er en lovfestet rettighet som skal sikre pasienter og brukere økt innflytelse i helse og omsorgstjenesten. Forskning viser imidlertid at helsepersonell anvender en paternalistisk tilnærming i sin yrkesutøvelse, noe som ...
Trude Fløystad Eines +2 more
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CURRENT STATE AND PROBLEMS OF DEVELOPMENT OF THE WATER MANAGEMENT IN THE SOUTH OF RUSSIA
Юг России: экология, развитие, 2017 Aim. The aim is to give a current and retrospective assessment of the state of water resources in the South of Russia and identify key problems in their use.Methods.
T. A. Shebzukhova +4 more
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Des valeurs « prêtes à réaliser » : l’exemple de l’application Vinted
Revue Française des Sciences de l’Information et de la Communication, 2021 A system of values which invites to take care of the environment and others renews the conditions of design. Not only is the notion of use, which is central for object design, questioned in new ways, but different existential values are claimed.
Anne Beyaert-Geslin
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Assessing and Improving Library Technology with Service Blueprinting
Journal of eScience Librarianship, 2018 Objective: The objective of this article is to illustrate the application of service blueprinting—a design tool that comes from the service design tradition—for assessing and improving library technology services.
Scott W. H. Young +4 more
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Nihon Kikai Gakkai ronbunshu, 2020 In the context of recent servitization of manufacturing characterized by IoT, Big data, and AI, we require a data-driven front-loading design of product with service. This paper proposes a design method of service system that encourages co-creation using
Tatsunori HARA +8 more
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Service Design for Resilience: A Multi-Contextual Modeling Perspective
IEEE Access, 2020 This paper introduces a conceptual framework aiming to broaden the discussion on resilience for the design of public services. From a theoretical point of view, the paper explores service design with a Systems Thinking lens.
Monica Dragoicea +6 more
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