Results 11 to 20 of about 1,343,156 (215)
Perspective: the gist of public tender for service design [PDF]
, 2018 Governments around the world are increasingly formalising design as an innovative approach to renew public services. In this development, the capabilities of external service design consultancies often play an important part, which calls for new insights
Person, Oscar +3 more
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Agathón, 2021 The recent world health emergency and the consequent virtualisation of daily life that human beings had to tackle, have brought to light the role of digital technologies in our lives and the problems linked to them.
Carlotta Belluzzi Mus +3 more
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Design dimensions of experience rooms for service test drives : case studies in several service contexts [PDF]
, 2010 Purpose - The objective of this exploratory study is to analyse "test drives" of service offerings in a variety of service contexts by applying existing design dimensions of experience rooms in order to develop some principles to assist service designers
Edvardsson, Bo +8 more
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Nihon Kikai Gakkai ronbunshu, 2017 In recent market environment, diversification of customer needs promotes that many various types of products require to be supplied in market place in short time periods.
Suguru NOZUE, Masahiro ARAKAWA
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A Mixed Methods Approach to Iterative Service Design of an In-Person Reference Service Point
Evidence Based Library and Information Practice, 2017 No abstract.
Kyla Everall, Judith Logan
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Designing for local policy: exploring preferable futures in the UK
Policy Design and Practice, 2022 The appetite for design in local government saw a rise in the late 2000s with the global financial crisis and the resulting economic austerity that required local government services to innovate. This appetite has been exacerbated by the awakening to the
Lara Salinas
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Agathón, 2019 Our thought on innovation starts from the dichotomy between the strong and the light design’s components: on the one hand opposed, on the other complementary. Hard is the process based on the consumerist model, Soft is more sustainable.
Raffaella Fagnoni, Chiara Olivastri
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Discern, 2021 Several global reports have concluded that natural resource extraction at its current levels is unsustainable and will lead to rapid erosion of the environment and tax global economic growth.
Erika Cortés +3 more
doaj
Design of Composable Services [PDF]
, 2009 Service composition methods range from industry standard approaches based on Web Services and BPEL to Semantic Web approaches that rely on AI techniques to automate service discovery and composition. Service composition research mostly focuses on the dynamic (workflow) aspects of compositions.
openaire +1 more source
Beyond service design: understanding complex challenges on a systemic level
, 2023 Traditional user-centred design methodologies are no longer adequate for addressing the new way of thinking required by today's global challenges, considering the systemic complexity that service design has now reached.
Santos, Andre, Sustar, Helena
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