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CHI '06 Extended Abstracts on Human Factors in Computing Systems, 2006
This panel introduces the CHI community to a growing area of innovation and business development that leverages new technology platforms, namely service design. This topic is explored through a series of case studies of service design in a diverse set of industries and contexts from healthcare delivery to internet -based services.
Jeanette Blomberg, Shelley Evenson
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This panel introduces the CHI community to a growing area of innovation and business development that leverages new technology platforms, namely service design. This topic is explored through a series of case studies of service design in a diverse set of industries and contexts from healthcare delivery to internet -based services.
Jeanette Blomberg, Shelley Evenson
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International Journal of Information Systems in the Service Sector, 2010
A service registry is a Service-Oriented Architecture (SOA) component that keeps a ‘catalogue’ of available services. It stores service specifications so that these specifications can be found by potential users. Discussions on the design of service registries currently focus on technical issues, while service registries should take into consideration ...
Luís Ferreira Pires +2 more
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A service registry is a Service-Oriented Architecture (SOA) component that keeps a ‘catalogue’ of available services. It stores service specifications so that these specifications can be found by potential users. Discussions on the design of service registries currently focus on technical issues, while service registries should take into consideration ...
Luís Ferreira Pires +2 more
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IEEE Robotics & Automation Magazine, 2009
This article relates our experiences over the last 15 years in the development of robotic applications within the field of service robotics, using the techniques proposed by software engineering. The process began with domain engineering and reference architectures, moved on to component-oriented development, and currently centered on model-driven ...
Andrés Iborra +5 more
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This article relates our experiences over the last 15 years in the development of robotic applications within the field of service robotics, using the techniques proposed by software engineering. The process began with domain engineering and reference architectures, moved on to component-oriented development, and currently centered on model-driven ...
Andrés Iborra +5 more
openaire +1 more source
Designing services for the elderly
AORN Journal, 1990Even after careful planning and a successful launch, even the best geriatric care program can not always expect smooth sailing, according to industry executives. Allen Mathies, president and chief executive officer at Huntington Memorial Hospital, cited a paradoxical side effect stemming from the success of his hospital's geriatric outreach programs ...
S, Berger, E C, King
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2017
Some recent discussions in the service science community have been around the need for research on and innovation of human-centered service systems (HCSS) from a multiple discipline perspective. HCSS are complex because of the involvement of people, multiple stakeholders with usually incommensurate value systems spanning networks of resources ...
Stephen K. Kwan, Yutaka Yamauchi
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Some recent discussions in the service science community have been around the need for research on and innovation of human-centered service systems (HCSS) from a multiple discipline perspective. HCSS are complex because of the involvement of people, multiple stakeholders with usually incommensurate value systems spanning networks of resources ...
Stephen K. Kwan, Yutaka Yamauchi
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2001
Communities sind Beziehungsnetzwerke, in denen sich Menschen aufgrund ahnlich gelagerter Interessen, Werte, Ziele oder Probleme zusammenfinden. Sie tauschen Informationen aus oder losen gemeinsam bestimmte Probleme. Fur Dienstleister gewinnt diese „informelle“Organisationsform zunehmend an Bedeutung.
Kathrin M. Möslein +2 more
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Communities sind Beziehungsnetzwerke, in denen sich Menschen aufgrund ahnlich gelagerter Interessen, Werte, Ziele oder Probleme zusammenfinden. Sie tauschen Informationen aus oder losen gemeinsam bestimmte Probleme. Fur Dienstleister gewinnt diese „informelle“Organisationsform zunehmend an Bedeutung.
Kathrin M. Möslein +2 more
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A design methodology for real services
Proceedings of the 2nd International Workshop on Principles of Engineering Service-Oriented Systems, 2010As we observe in practice, software services act mostly as interface components that provide electronic access to the actual services behind, and the characteristics of these two types of services are very different. The fact that the user will eventually use or take part in actual services motivates us to shift our focus from software services to a ...
Alessandro Marchetto 0001 +5 more
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