Results 11 to 20 of about 4,707,888 (270)
Health Expectations, 2023 Introduction Although youth‐friendly service characteristics have been previously identified, consensus among a representative group of stakeholders about which of these characteristics are truly relevant to the youth‐friendliness of services is ...
Eline Wittevrongel +9 more
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Buildings, 2022 The aim of this study is to determine the relationship between occupants’ emotional attitude, decision behavior, and environmental cognition toward window seats and learning efficiency and the mechanism of this relationship in public spaces (represented ...
Yige Fan +3 more
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Research in Hospitality Management, 2021 This article discusses the implications of the role of semiotics in the design and delivery of luxury event-attendees’ experience. Within the contemporary industry and sector, the place of semiotics within the field of design will be established and its ...
Charles Bladen
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Nordisk Tidsskrift for Helseforskning, 2021 Pasient – og brukermedvirkning er en lovfestet rettighet som skal sikre pasienter og brukere økt innflytelse i helse og omsorgstjenesten. Forskning viser imidlertid at helsepersonell anvender en paternalistisk tilnærming i sin yrkesutøvelse, noe som ...
Trude Fløystad Eines +2 more
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Implications of customer participation in outsourcing noncore services to third parties [PDF]
, 2020 Purpose Focal service providers increasingly involve customers in the decision-making about outsourcing parts of the service delivery process to third parties.
De Pourcq, Kaat +4 more
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CURRENT STATE AND PROBLEMS OF DEVELOPMENT OF THE WATER MANAGEMENT IN THE SOUTH OF RUSSIA
Юг России: экология, развитие, 2017 Aim. The aim is to give a current and retrospective assessment of the state of water resources in the South of Russia and identify key problems in their use.Methods.
T. A. Shebzukhova +4 more
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Assessing and Improving Library Technology with Service Blueprinting
Journal of eScience Librarianship, 2018 Objective: The objective of this article is to illustrate the application of service blueprinting—a design tool that comes from the service design tradition—for assessing and improving library technology services.
Scott W. H. Young +4 more
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Participatory healthcare service design and innovation [PDF]
, 2010 This paper describes the use of Experience Based Design (EBD), a participatory methodology for healthcare service design, to improve the outpatient service for older people at Sheffield Teaching Hospitals.
Bowen, Simon +4 more
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Nihon Kikai Gakkai ronbunshu, 2020 In the context of recent servitization of manufacturing characterized by IoT, Big data, and AI, we require a data-driven front-loading design of product with service. This paper proposes a design method of service system that encourages co-creation using
Tatsunori HARA +8 more
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Service Design for Resilience: A Multi-Contextual Modeling Perspective
IEEE Access, 2020 This paper introduces a conceptual framework aiming to broaden the discussion on resilience for the design of public services. From a theoretical point of view, the paper explores service design with a Systems Thinking lens.
Monica Dragoicea +6 more
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