Results 41 to 50 of about 2,091,223 (198)

CART, a Decision SLA Model for SaaS Providers to Keep QoS Regarding Availability and Performance

open access: yesIEEE Access, 2019
Cloud systems are becoming a powerful tool for business. The evidence of the advantages of offering infrastructure as a service (IaaS), platform as a service (PaaS), or software as a service (SaaS) is overwhelming.
Jordi Mateo-Fornes   +4 more
doaj   +1 more source

Web Hosting Service Level Agreements [PDF]

open access: yes, 2001
This paper proposes a model for a relatively simple Web hosting provider. The model assumes the existence of a load-dispatcher and a finite number of Web-servers.
King, Alan
core  

Management of Digital Video Broadcasting Services in Open Delivery Platforms [PDF]

open access: yes, 2007
The future of Digital Video Broadcasting (DVB) is moving towards solutions offering an efficient way of carrying interactive IP multimedia services over digital terrestrial broadcasting networks to handheld terminals.
Casagranda, P   +4 more
core   +1 more source

Innovative Business Process Reengineering Adoption: Framework of Big Data Sentiment, Improving Customers’ Service Level Agreement

open access: yesBig Data and Cognitive Computing, 2022
Social media is now regarded as the most valuable source of data for trend analysis and innovative business process reengineering preferences. Data made accessible through social media can be utilized for a variety of purposes, such as by an entrepreneur
Heru Susanto, Aida Sari, Fang-Yie Leu
doaj   +1 more source

Streaming primary urgent care: a prospective approach [PDF]

open access: yes, 2012
Aim: To identify the appropriate service provider attendees of emergency departments (EDs) and walk-in centres (WiCs) in North East London and to match this to local service provision and patient choice.
Altman   +11 more
core   +1 more source

Secure Monitoring of Service Level Agreements [PDF]

open access: yes2010 International Conference on Availability, Reliability and Security, 2010
Service Level Agreements (SLA) are commonly used to define terms and conditions of service provisioning. WS-Agreement1 is an SLA specification that addresses the need of both producers and consumers of services to specify and negotiate terms and conditions of access to these services.
Kassidy P. Clark   +3 more
openaire   +1 more source

The impact of outsourcing information technology services on business operations

open access: yesSouth African Journal of Information Management, 2021
Background: Organisations outsource Information Technology (IT) services in order to keep up with the IT evolution and to remain competitive. Although the IT operations department is responsible to manage service provider service quality, they are not in
Patricia Mtsweni   +2 more
doaj   +1 more source

A novel quality of service-aware service composition method for cloud computing using enhanced Prairie Dog Metaheuristic Optimization Algorithm

open access: yesJournal of Engineering and Applied Science
Efficient composition of cloud services under Quality of Service (QoS) constraints is a critical challenge in service-oriented computing. Traditional metaheuristic approaches often struggle to balance global exploration and SLA compliance in high ...
Dongge Tian
doaj   +1 more source

Randomized routing of virtual machines in IaaS data centers [PDF]

open access: yesPeerJ Computer Science, 2019
Cloud computing technology has been a game changer in recent years. Cloud computing providers promise cost-effective and on-demand resource computing for their users.
Hadi Khani, Hamed Khanmirza
doaj   +2 more sources

EVALUASI DAN PENINGKATAN KUALITAS SISTEM PELAYANAN CALL CENTER DENGAN PENDEKATAN LEAN SIX SIGMA (Studi Kasus pada Call Center 147 PT. TELKOM DIVRE IV JATENG-DIY) [PDF]

open access: yes, 2006
ABSTRAKSI PT. Telekomunikasi Indonesia, Tbk (PT. TELKOM) merupakan perusahaan telekomunikasi terbesar di Indonesia. Call center bertanggung jawab atas pertanyaan dan komplain pelanggan terhadap produk yang dikeluarkan PT. TELKOM.
LAILY, CHAIRIL
core  

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