Geospatial dashboards for intelligent multimodal traffic management [PDF]
, 2020 This paper presents the current status and future outlook of Traffic Management as a Service (TMaaS). TMaaS is an innovative web platform that provides a cloud-based vendor-neutral multimodal traffic management solution for small and medium-sized cities.
Gautama, Sidharta +3 more
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New Hypothesis on Service Management within the Global World [PDF]
Theoretical and Applied Economics, 2011 World economies have changed into service economies in the last decade, as services became the main dynamic component of economic competition. Therefore, this study explores how the globalization and, moreover, the knowledge-based economy could influence
Ion PLUMB, Andreea ZAMFIR
doaj +1 more source
ALGORITHMIC CONSTRUCTION SCHEDULES IN CONDITIONS OF TIMING CONSTRAINTS
Статистика и экономика, 2016 Tasks of time-schedule construction (JSSP) in various fields of human activities have an important theoretical and practical significance. The main feature of these tasks is a timing requirement, describing allowed planning time periods and periods of ...
Alexey S. Dobrynin, Roman S. Koynov
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A Zero-Touch Network Service Management Approach Using AI-Enabled CDR Analysis
IEEE Access, 2021 The detection of cells with sub-optimal performance and the identification of the root-cause of such performance is a crucial and challenging task in Network Performance Management (NPM).
Ali Rizwan +4 more
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A new model to support the personalised management of a quality e-commerce service
, 2003 The paper presents an aiding model to support the management of a high quality e-commerce service. The approach focuses on the service quality aspects related to customer relationship management (CRM). Knowing the individual characteristics of a customer,
Franceschini, Fiorenzo, Gianni', G.
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Controlling service work: An ambiguous accomplishment between employees, management and customers [PDF]
, 2006 In order to understand the control of service work, most service literature has focused on its production while treating the customer as secondary. The consumption literature emphasizes the customer’s role but lacks empirical evidence for its claims ...
Grilo, Isabel +2 more
core +5 more sources
Self management of a mobile thin client service [PDF]
, 2009 Mobile thin client computing is an enabler for the execution of demanding applications from mobile handhelds. In thin client computing, the application is executed on remote servers and the mobile handheld only has to display the graphical updates and ...
De Turck, Filip +5 more
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Fleet management in free-floating bike sharing systems using predictive modelling and explorative tools [PDF]
, 2020 For redistribution and operating bikes in a free-floating systems, two measures are of highest priority. First, the information about the expected number of rentals on a day is an important measure for service providers for management and service of ...
Heitz, Christoph, Templ, Matthias
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An investigation of key success factors for restaurant operations in Saudi Arabia [PDF]
Journal of Tourism, Heritage & Services Marketing, 2019 This exploratory, qualitative and descriptive study aims to find out critical success factors in restaurant operations and identify measures of success.
Reda Gadelrab, Erdogan Ekiz
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Manajemen Pelayanan dalam Peningkatan Mutu Pendidikan Inklusi Sekolah di Tulungagung
Al-Fahim, 2023 This study aims to determine the implementation of service management in improving the quality of inclusive education. This research was conducted at SD Muhammadiyah 1 Tulungagung, SDI Al-Azhaar Tulungagung, and MI Modern SAKTI Tulungagung.
Januariani, Prim Masrokan, Imam Fuadi
doaj +1 more source