Results 21 to 30 of about 4,682,695 (214)
Understanding Emotional Labor Dynamics in Participant Sport Service: A Conceptual Framework
Behavioral Sciences, 2023 In the service industry, the quality of interactions between employees and customers is crucial for improving customer outcomes. Emotional labor, which involves managing one’s emotions to meet job requirements, is a significant aspect of these ...
Ye Hoon Lee
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Competency and Qualifications for ICT Support in Thailand
Walailak Journal of Science and Technology, 2014 The Skills Framework for the Information Age (SFIA) is a common framework for professionals in the ICT field. SFIA is a management tool to assist decision makers about the use and development of ICT skills.
Nachayapat RODPRAYOON
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An investigation of key success factors for restaurant operations in Saudi Arabia [PDF]
Journal of Tourism, Heritage & Services Marketing, 2019 This exploratory, qualitative and descriptive study aims to find out critical success factors in restaurant operations and identify measures of success.
Reda Gadelrab, Erdogan Ekiz
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Organizational Culture: The Key to Improving Service Management in Industry 4.0
Applied Sciences, 2022 Industry 4.0 can enhance the operational efficiency of the supply chain, but the current research mainly focuses on analytics and smart things. Many companies integrate their organizations more closely with data by adopting Industry 4.0, but this study ...
Shuo-Fang Liu +3 more
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Managing Service Dependency for Cloud Reliability: The Industrial Practice [PDF]
arXiv, 2022 Interactions between cloud services result in service dependencies. Evaluating and managing the cascading impacts caused by service dependencies is critical to the reliability of cloud systems. This paper summarizes the dependency types in cloud systems and demonstrates the design of the Dependency Management System (DMS), a platform for managing the ...
arxiv
Remote MIB-item look-up service [PDF]
, 2001 Despite some deficiencies, the Internet management framework is widely deployed and thousands of management information base (MIB) modules have been defined thus far.
Boros, S., Helthuis, B., Pras, A.
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Gestão & Produção, 2005 Este trabalho de natureza exploratória trata do desenvolvimento de um modelo de análise que explique o processo de profissionalização na gestão de clubes de futebol.
Marvio Pereira Leoncini +1 more
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Improvement and evaluation of the financial (accounting) services quality in the era of SARS-COV-2
Production Engineering Archives, 2022 The changes brought about by the spread of COVID-19 require from entrepreneurs a new approach to the way they manage their businesses. Accounting offices are also facing a major challenge these days. In addition to the constant changes in tax regulations
Bagińska Izabela
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Service Management as a Subdiscipline of Management Science
Central European Management Journal, 2021 Purpose: To draw research attention to service management (SM) as a subdiscipline of management science. Service management offers a different, more customer-value-centric perspective that is scarcely present in management science studies, rooted in ...
Rokicki Arkadiusz, Nogalski Bogdan
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Teaching intercultural competence in undergraduate business and management studies [PDF]
Training, Language and Culture, 2018 In times of overwhelming globalisation, fostering intercultural competence has become one of the most important missions of higher education institutions across the world.
Zrinka Friganović Sain +2 more
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