Results 291 to 300 of about 5,062,372 (328)

Managing Evolving Services

IEEE Software, 2011
Services are subject to constant change and variation, leading to continuous redesign and improvement. However, service changes shouldn't be disruptive by requiring radical modifications or by altering the way that business is conducted. In this article, we discuss a causal model of service changes that addresses the effects of both shallow and deep ...
Papazoglou, M.   +2 more
openaire   +1 more source

Service line management

Nursing Management, 2008
A new guide, offering practical advice on service line management (SLM), has been published by Monitor, the independent regulator of NHS foundation trusts, writes Ruth Williams.
openaire   +2 more sources

Service management

College review (Denver, Colo.), 1998
Superior service is the outcome of a dedicated planning methodology. Medical groups that plan and manage for patients' service needs will achieve market differentiation, enjoy enhanced levels of staff development and motivation and improve long-term financial performance.
openaire   +3 more sources

Managing customer service

Veterinary Record, 2015
Zoe Paget is the customer services manager at YourVets. Her role includes managing the company's call centre, social media marketing, working with the marketing department to develop customer care initiatives and reporting service levels to the company's ...
openaire   +2 more sources

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